Customer Success Business Partner

7 days ago


Manchester, United Kingdom Morgan King Professional Services Full time

At Morgan King Professional Services, we're seeking a Customer Success Business Partner to join our team.

Morgan King Professional Services is a business intelligence platform empowering companies to harness data. Our mission is to become the UK's leading provider of business data intelligence and analytics.

We offer a competitive salary of £50,000 - £60,000 per annum.

Job Description:

This role involves ensuring customer satisfaction and success by delivering exceptional support and guidance. Key responsibilities include:

  • Customer Onboarding: Developing seamless onboarding programs to set customers up for success from the outset.
  • Customer Engagement and Support: Providing responsive support via phone and email, logging service tickets in HubSpot.
  • Customer Training and Adoption: Driving user adoption by implementing strategies that promote the full utilisation of platform capabilities.

Requirements: Exceptional written and verbal communication skills, problem-solving skills, empathy, and a self-starter mindset.


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