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Operations Support Analyst

2 months ago


Warrington, Warrington, United Kingdom Greencore Full time

About Greencore

We're a leading manufacturer of convenience food in the UK, driven by a purpose to make every day better for our stakeholders. Our vibrant and fast-paced environment employs around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK.

We supply all the UK's food retailers with a wide range of products, from sandwiches and soups to cooking sauces and ready meals. In FY23, we generated revenues of £1.9bn, with a direct-to-store distribution network that enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties.

Our Warrington site is a state-of-the-art manufacturing unit, producing high-quality Italian ready meals for Tesco and Co-Op. As a key player in the UK food industry, we're committed to delivering exceptional customer service and driving business growth.

About the Role

We're seeking an experienced Operations Support Manager to join our team. As a key member of our Operations team, you'll provide a comprehensive business-focused service, handling and interpreting volume data to contribute to the provision of accurate insight and business understanding across functions.

Key Responsibilities

  • Challenge the status quo and drive transformation, innovation, and improvement within the Operations team.
  • Develop, implement, and review operational support strategies to ensure operations are continually evolving to meet the demands of the business and customer alike.
  • Proactively seek to partner and build understanding of the needs and activity of the Zone Manager teams to help promote an excellent customer service.
  • Provide leadership and direction to the Operations teams, support training for staff to ensure that people are engaged, focused, and delivering to their potential.
  • Maximise proficiency in working on all aspects of master data development, systems improvement, and the strategic roll out of the tablet-based KPI systems.
  • Maintain a strong compliance culture, leading appropriate preparation activity with the Operations functions to ensure all auditable documentation is accurate and up to date.

What We're Looking For

We're looking for a highly skilled and experienced Operations Support Manager who can identify and deliver the needs of the wider Operational team. The ideal candidate will have excellent planning and organisational skills, with the ability to juggle differing priorities simultaneously.

What You'll Get in Return

  • Competitive salary and job-related benefits.
  • Holidays.
  • Pension up to 8% matched.
  • Life insurance up to 4x salary.
  • Company share save scheme.
  • Greencore Qualifications.
  • Exclusive Greencore employee discount platform.
  • Access to a full Wellbeing Centre platform.

We're committed to supporting our employees with on-the-job training and development opportunities to further their careers.