Senior Service Experience Designer

3 hours ago


Cheltenham, Gloucestershire, United Kingdom Datasource Full time
Senior Service Experience Designer

Datasource is seeking an experienced Senior Service Experience Designer to join our consulting team in the UK.

The ideal candidate will have 5+ years of experience in service design, with a proven track record of designing end-to-end services comprised of multiple digital products and touch points.

About the Role:
  • Working closely with users and businesses to gather user experience requirements and understand policy/regulatory needs.
  • Designing service blueprints, customer journey maps, and other design artifacts to visualize and communicate the end-to-end service experience.
About Us:
  • We offer a competitive salary, ranging from £60,000 to £80,000 per annum, dependent on experience.
  • Lifelong learning and professional development opportunities.
  • A chance to work with a diverse range of clients across the UK public sector.
Requirements:
  • 5+ years of experience in a similar Service/Product/UX design role within Government, Defence, or National Security.
  • Proven experience in service design, designing end-to-end services comprised of multiple digital products and touch points.
  • Strong understanding of user-centred design principles and methodologies.


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