Retail Management Team Lead
2 weeks ago
About Us
">We're Halfords, the UK's leading retailer of motoring and cycling products and services. Our goal is to make motoring safer, easier, and more enjoyable for everyone.
">Your Role
">As an Assistant Manager, you'll play a vital role in delivering excellent customer service and driving business performance. You'll work closely with the Centre Manager to develop and implement strategies that improve customer satisfaction and experience.
">Key Responsibilities
">- ">
- Lead by example and demonstrate high standards of customer service">
- Work closely with the Centre Manager to identify opportunities for improvement and implement changes">
- Manage daily sales and customer service operations to drive business growth">
- Maintain accurate records and reports to monitor centre performance">
- Identify and address any issues that may impact customer satisfaction or business performance">
- Develop and maintain strong relationships with colleagues, customers, and suppliers">
Requirements
">To succeed in this role, you'll need:
">- ">
- A minimum of 2 years' experience in a retail management role">
- Excellent leadership and communication skills">
- Able to motivate and develop a high-performing team">
- Strong analytical and problem-solving skills">
- A current valid driving license">
- IT proficient with a willingness to learn in-house systems">
What We Offer
">We offer a competitive salary of £28,000 - £32,136 per annum, plus an average uncapped bonus of £7,100 per year. You'll also enjoy 5.6 weeks' annual leave, discounts on garage bills, and access to a range of benefits including health cash plan, pension scheme, and life assurance.
">About Our Company
">At Halfords, we're passionate about making motoring safer, easier, and more enjoyable for everyone. Join us and be part of our success story in getting the nation safely back on the move.
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