Retail Operations Manager

1 week ago


Northampton, Northamptonshire, United Kingdom Costa Coffee Full time

Company Overview


Costa Coffee is a global coffee brand with a passion for delivering high-quality products and exceptional customer experiences. As a leader in the retail industry, we strive to create a welcoming and inclusive environment for our customers and employees alike.


About the Role


We are seeking an experienced Retail Operations Manager to join our team in Northampton. This is an exciting opportunity to lead a dynamic store team and drive business growth through excellent customer service, sales management, and team development.


Job Responsibilities


As a Retail Operations Manager, you will be responsible for:



  • Managing store operations, including sales, customer service, and team performance
  • Developing and implementing effective strategies to drive sales growth and improve customer satisfaction
  • Leading and motivating a team of retail staff to achieve business objectives
  • Identifying opportunities for improvement and implementing changes to enhance the customer experience
  • Maintaining high standards of product knowledge, presentation, and quality control

Requirements


To be successful in this role, you will need:



  • A strong track record of retail leadership and management experience
  • Excellent communication, interpersonal, and problem-solving skills
  • The ability to work effectively in a fast-paced environment and prioritize multiple tasks
  • A passion for delivering exceptional customer service and driving business results
  • Strong analytical and decision-making skills, with the ability to interpret data and make informed decisions

Benefits


As a Retail Operations Manager at Costa Coffee, you can expect a competitive salary of £45,000 - £60,000 per annum, depending on experience. Additionally, you will receive:



  • A 50% discount on all food and drinks purchased in-store
  • A smart pension scheme with employer-matched contributions up to 10%
  • Ongoing training and development opportunities to support your career growth
  • Quarterly and annual incentive schemes, with the potential to earn up to £11,500 (store-dependent)

Why Choose Costa Coffee?


We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. If you are passionate about delivering exceptional customer experiences and driving business results, we encourage you to apply for this exciting opportunity.



  • Northampton, Northamptonshire, United Kingdom Barclays UK Full time

    Retail Technical EngineerTo succeed in this role, you should possess expertise in:Vendor Management: effectively managing a third-party supply chain to ensure quality and reliability.Retail Engineering: optimizing and maintaining retail environments for maximum efficiency.You may be assessed on the critical skills required for success in this role, including...


  • Northampton, Northamptonshire, United Kingdom Subway Full time

    Drive Daily Operations and Deliver Exceptional Customer ExperiencesWe are seeking a dynamic Senior Retail Operations Manager to join our team at Subway. As a key member of our management team, you will be responsible for driving daily operations, leading a high-performing team, and delivering exceptional customer experiences.In this role, you will run the...


  • Northampton, Northamptonshire, United Kingdom Success Talent Full time

    Job Summary:We are seeking a highly skilled Store Manager to lead our fashion retail team in Silverstone. As a Store Manager, you will be responsible for driving sales, developing a service-focused team, and running retail operations with a customer-first approach.Key Responsibilities:Lead and motivate a team of retail professionals to deliver high service...


  • Northampton, Northamptonshire, United Kingdom Perrys Full time

    Job Description:Perrys, a leading UK car dealership group, is seeking an experienced Retail Manager to join their Milton Keynes team.Key Responsibilities:Aid customers in finding the right finance package to suit their needs, working closely with Sales Executives and Sales Manager.Work in a high-volume, fast-moving environment selling finance, insurance...

  • Retail Manager

    2 days ago


    Northampton, Northamptonshire, United Kingdom Greggs Full time

    About the RoleWe are seeking an experienced Retail Manager to lead our Greggs store in Northampton. The ideal candidate will have a strong track record of sales growth, excellent leadership skills, and a passion for delivering exceptional customer service.As a key member of our team, you will be responsible for overseeing all aspects of store operations,...


  • Northampton, Northamptonshire, United Kingdom Success Talent Full time

    Store Manager – FashionPermanentSilverstoneUp to £35,000 + BenefitsAt Success Talent, we're looking for a Store Manager to lead our brand-new fashion store, working with a leading premium sportswear apparel brand. As a Retail Store Manager, you'll be responsible for driving sales and developing a service-focused team, with a customer-first approach.Key...


  • Northampton, Northamptonshire, United Kingdom Success Talent Full time

    Job OverviewWe are seeking a highly skilled Store Manager to lead our brand-new store in Silverstone. As a key member of our team, you will be responsible for driving sales, developing a service-focused team, and running retail operations.Key ResponsibilitiesLead and motivate a team to deliver high service levels and sales with a customer-first...


  • Northampton, Northamptonshire, United Kingdom Greggs Full time

    About the Role:Greggs is seeking a dynamic and results-driven Retail Store Operations Director to lead our store teams in Northampton. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high operational standards.Key Responsibilities:To oversee the daily operations of...


  • Northampton, Northamptonshire, United Kingdom Starbucks Full time £30,500

    Role OverviewThe ideal candidate will possess a proven track record of leading high-performing teams in dynamic retail or hospitality environments. As a Store Manager at Starbucks, you will be empowered to drive business growth and profitability through strategic market analysis and team leadership.This role requires a minimum of 2 years of leadership...


  • Northampton, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job DescriptionAs a seasoned Project Manager at WALLACE HIND SELECTION LIMITED, you will oversee a diverse range of projects across retail brands, including high-end fashion, outdoor wear, technology, and automotive. You will have the opportunity to develop your career while working on exciting projects.Key Responsibilities:Lead and manage projects from...


  • Northampton, Northamptonshire, United Kingdom Harvest Energy Full time

    Job Title: Business Operations ManagerAbout the Role:We are seeking a highly motivated and experienced Business Operations Manager to join our team at Harvest Energy. As a Business Operations Manager, you will be responsible for managing a Greggs unit in a busy Service Station, leading a team of Supervisors, and Customer Assistants.Key...

  • Retail Supervisor

    2 months ago


    Northampton, Northamptonshire, United Kingdom Savers Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Savers. As a key member of our store management team, you will be responsible for leading and developing a team of retail professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead and manage a team of retail staff...


  • Northampton, Northamptonshire, United Kingdom Fitness Superstore (BodyPower Sports Ltd) Full time

    Job Title: Senior Retail Sales Development ManagerJob Summary:We are seeking a highly skilled and experienced Senior Retail Sales Development Manager to join our team at Fitness Superstore (BodyPower Sports Ltd). As a key member of our management team, you will be responsible for driving sales growth and developing our retail and commercial product...


  • Northampton, Northamptonshire, United Kingdom Rowlands Pharmacy Full time

    About the Role:We are seeking a highly skilled and experienced Area Manager to join our team at Rowlands Pharmacy in the South East area.As an Area Manager, you will be responsible for overseeing the operations of multiple retail pharmacy locations, ensuring each site delivers exceptional customer service and meets performance targets.Your key...


  • Northampton, Northamptonshire, United Kingdom Success Talent Full time

    Store Manager - FashionPermanentSilverstoneUp to £35,000 + BenefitsWe are recruiting a Retail Store Manager for a leading premium sportswear apparel brand, responsible for driving sales, developing a service-focused team, and running retail operations with a customer-first approach.The successful candidate will be responsible for inspiring teams to deliver...


  • Northampton, Northamptonshire, United Kingdom My 1st Years Full time

    About Us:At My 1st Years, we're passionate about providing families with meaningful, personalized gifts that celebrate life's precious moments. Our vision is to deliver exceptional customer experiences through our Magento 2 retail eCommerce website.**Job Summary**We're seeking a highly skilled Ecommerce Operations Manager to lead our WebOps team. As a key...


  • Northampton, Northamptonshire, United Kingdom Starbucks Full time

    We are seeking an experienced Store Operations Manager to join our team at Starbucks in Rugby.Company OverviewEG On The Move is a leading UK-based petrol forecourt and convenience retailer, headquartered in Blackburn, Lancashire. With a vast network of stores offering a range of products and services, including fuel, foodservice, grocery, and merchandise, we...


  • Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail TeamWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Northampton, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • Northampton, Northamptonshire, United Kingdom EG On The Move PFS Full time

    About the Role:As a dedicated Retail Assistant Manager, you will lead a team of professionals in a dynamic retail environment. Key responsibilities include:Strategic planning to drive sales growth and profitabilityEffective team management to deliver exceptional customer experiencesImplementing new initiatives to enhance operational efficiencyWhat We...


  • Northampton, Northamptonshire, United Kingdom Tesco Partners Full time

    As a Duty Pharmacy Manager at Tesco Partners, you'll be part of a dynamic team that prioritizes colleague well-being and development. We're committed to creating a safe and inclusive environment where everyone can thrive.Your responsibilities will include managing daily operations, supervising colleagues, and ensuring accurate payment claims for NHS-covered...