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Hospitality Staff

2 months ago

Birmingham, Birmingham, United Kingdom Marstons PLC Full time

Job Summary: We are seeking a skilled and enthusiastic Waiting Staff to join our team at Marstons PLC. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

About the Role: As a Waiting Staff, you will be the face of our establishment, interacting with customers, taking orders, and serving food and beverages. You will work closely with our kitchen team to ensure seamless service and maintain a clean and welcoming environment.

Key Responsibilities:

  • Provide exceptional customer service by being attentive, friendly, and knowledgeable about our menu and services.
  • Take orders accurately and efficiently, using our point-of-sale system.
  • Serve food and beverages in a timely and professional manner.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with the kitchen team to ensure seamless service and meet customer needs.

What We Offer:

  • Competitive hourly rate of pay and tips.
  • Full-time positions available with opportunities for career advancement.
  • Tronc gratuity and service charge to recognize your hard work and dedication.
  • 30% employee discount on food and drink at over 1200 Marstons Bars & Pubs.
  • Discounted meals while on shift.
  • Opportunity to join an award-winning and exciting brand with a strong commitment to employee development.
  • Great training and development schemes including funded qualifications.
  • Plenty of incentive-driven activity to reward your contributions.
  • Progression opportunities within the company, with a focus on employee growth and development.
  • Company benefits including discounts on food and hotel accommodation, reward and cashback offers, company pension scheme, private healthcare, childcare vouchers, and various incentive trips and prizes throughout the year.
  • Great working environment with beautifully designed bars and restaurants, providing a fun yet professional environment.