Guest Service Supervisor

1 month ago


Reading, Reading, United Kingdom Penta Hotels Worldwide GmbH Full time

{"h1": "Welcome to Penta Hotels Worldwide GmbH", "p": "We are a dynamic and innovative hotel chain with a passion for delivering exceptional guest experiences. Our team is dedicated to providing a warm and welcoming atmosphere, making every guest feel at home.

As a Guest Service Supervisor, you will be the face of our hotel, responsible for ensuring that every guest has a memorable and enjoyable stay.

Your key responsibilities will include:

* Managing the front desk and reception area, ensuring a smooth and efficient check-in and check-out process

* Providing exceptional customer service, responding to guest inquiries and resolving any issues that may arise

* Collaborating with the hotel team to ensure that all guest needs are met

* Maintaining a high level of knowledge about the hotel's services and amenities

* Participating in ongoing training and development to stay up-to-date with industry trends and best practices

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.

About us:

Penta Hotels Worldwide GmbH is a leading hotel chain with over 20 hotels across Europe and Asia. We are committed to providing a unique and memorable experience for our guests, and we are looking for talented individuals to join our team.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

If you are interested in joining our team, please submit your application documents to us by email.

We look forward to hearing from you"}



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