Student Services Coordinator

2 days ago


London, Greater London, United Kingdom Ad Warrior Ltd Full time
About the Role

We are seeking a dedicated and enthusiastic individual to join our team as a full-time Student Services & Welfare Coordinator. This role undertakes primary responsibility for all Student Services and Wellbeing matters at Ad Warrior Ltd.

The Student Services & Welfare Coordinator will be the first point of contact for student support services, helping students with specific learning differences, access requirements, health needs, and social and emotional development to encourage engagement and attainment within an inclusive learning environment.

This role requires strong interpersonal skills, with excellent communication and problem-solving abilities. The ideal candidate will have a strong understanding of safeguarding practices and procedures, as well as knowledge of Disabled Student Allowance processes and disability legislation.

Key Responsibilities
  • Facilitating one-to-one meetings with students online and in person
  • Developing bespoke support packs for students
  • Maintaining knowledge base of specialist support services
  • Acting as a link between training team, student & external support referrals
  • Following policies and procedures with respect to all student data sharing
  • Developing differentiations and reasonable adjustments for students
  • Creating & Monitoring Individual Learning & Support Plans
  • Supporting students with DSA applications
  • Engaging students in the Academic Engagement Policy
  • Writing supporting documents for student's Extenuating Circumstances
  • Building, editing, and maintaining student profile documents
  • Maintaining student databases: e.g. health or diagnosis changes etc.
  • Liaising with Training and Academic Services for attendance monitoring
  • Supporting practitioners (when connected to a welfare or learning concern)
  • Supporting the maintenance and monitoring of academic engagement practices
  • Assisting those temporarily withdrawn from learning to reintegrate them back to study
  • Facilitating training for new staff to ensure high-quality safeguarding and safety practices are adhered to and upheld
  • Maintenance of a sustainable and accessible wellbeing bursary
  • Creating content warnings and wellbeing plans for productions
  • Liaising with their accrediting partner Falmouth University, exchanging best practices and adhering to academic policies and procedures

£32,000 - £35,000 per annum, depending on experience.



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