Customer Service Advisor
2 weeks ago
**Key Responsibilities:**
- Provide exceptional customer service via phone, email, or remote access software.
- Resolve customer issues and queries in a timely and professional manner.
- Work closely with the Scheduling Team to prioritize and manage customer calls.
- Assist the Service Desk Admin Team with technical queries and provide support as needed.
- Proactively review remote access reports to identify potential issues and prevent breakdowns.
Requirements:
- 1-2 years of experience in customer service, call centre, or retail.
- Proven track record of delivering excellent customer service.
- Strong organizational and problem-solving skills.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
About the Role:
This is an exciting opportunity to join our team as a Customer Service Advisor, where you will play a key role in delivering exceptional customer service and support.
We are looking for a motivated and customer-focused individual who is passionate about providing excellent service and support.
If you have a strong customer service background and are looking for a new challenge, we would love to hear from you.
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