Helpdesk Support Specialist
1 month ago
We are seeking an experienced IT Helpdesk Administrator to provide short-term support to our clients in Cambridge. The ideal candidate will have a strong background in IT Support, with a minimum of 1 year of experience in a Service Desk or IT Technician role.
Key Responsibilities:- Manage the ticketing system to ensure SLAs are met
- Escalate tickets when necessary and provide reports on ticket activity
- Create IT guides on various systems
The successful candidate will have knowledge of Office 365 and Active Directory, and be happy to work in the Cambridge office 5 days a week. This is a great opportunity to get back into work, build on your current skills and experience, and potentially extend your contract.
Requirements:- Minimum 1 year of IT Support experience
- Knowledge of Office 365 and Active Directory
- Available to start immediately
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14Job Title: Helpdesk AdministratorWe are seeking a skilled Helpdesk Administrator to join our team at The ONE Group Ltd. As a Helpdesk Administrator, you will be responsible for managing the ticketing system, ensuring Service Level Agreements (SLAs) are met, escalating tickets when necessary, providing reports on tickets, and creating IT guides on various...
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14Job Title: Helpdesk AdministratorWe are seeking a skilled Helpdesk Administrator to join our team at The ONE Group Ltd. As a Helpdesk Administrator, you will be responsible for managing the ticketing system, ensuring Service Level Agreements (SLAs) are met, escalating tickets when necessary, providing reports on tickets, and creating IT guides on various...
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorCambridge-based IT Helpdesk Administrator role available for short-term support.Key Responsibilities:Manage the ticketing system to ensure SLAs are met.Evaluate and escalate tickets as necessary.Provide regular reports on ticket activity.Develop IT guides for various systems.Requirements:At least 1 year of experience in IT...
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorCambridge-based IT Helpdesk Administrator role available for short-term support.Key Responsibilities:Manage the ticketing system to ensure SLAs are met.Evaluate and escalate tickets as necessary.Provide regular reports on ticket activity.Develop IT guides for various systems.Requirements:At least 1 year of experience in IT...
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Helpdesk Support Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Skanska Full timeAbout the RoleSkanska, a leading project development and construction group, is seeking a Helpdesk Administrator to join its Building Services team at Royal Papworth Hospital.The successful candidate will deliver exceptional customer service as part of the Royal Papworth Helpdesk, handling high call and email volumes from users and logging requests on the...
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom Skanska Full timeAbout the RoleSkanska, a leading project development and construction group, is seeking a Helpdesk Administrator to join its Building Services team at Royal Papworth Hospital.The successful candidate will deliver exceptional customer service as part of the Royal Papworth Helpdesk, handling high volumes of calls and emails from users, and logging requests on...
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom Skanska Full timeAbout the RoleSkanska, a leading project development and construction group, is seeking a Helpdesk Administrator to join its Building Services team at Royal Papworth Hospital.The successful candidate will deliver exceptional customer service as part of the Royal Papworth Helpdesk, handling high volumes of calls and emails from users, and logging requests on...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide short-term support to our clients in Cambridge. The ideal candidate will have 1+ years of experience in IT Support, with a strong understanding of Office 365 and Active Directory.Key Responsibilities:Manage the ticketing system to ensure SLAs are metEscalate tickets...
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide technical support to our clients. The successful candidate will have a strong background in IT support and be able to manage the ticketing system, escalate tickets when necessary, and provide reports on tickets.Key Responsibilities:Manage the ticketing system to...
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide technical support to our clients. The successful candidate will have a strong background in IT support and be able to work effectively in a fast-paced environment.Key Responsibilities:Manage the ticketing system to ensure timely resolution of technical issuesEscalate...
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Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide technical support to our clients. The successful candidate will have a strong background in IT support and be able to work effectively in a fast-paced environment.Key Responsibilities:Manage the ticketing system to ensure timely resolution of technical issuesEscalate...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide technical support to our clients. The successful candidate will have a strong background in IT support and be able to manage the ticketing system, escalate tickets when necessary, and provide reports on tickets.Key Responsibilities:Manage the ticketing system to...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide short-term support to our clients in Cambridge. The ideal candidate will have 1+ years of experience in IT Support, with a strong understanding of Office 365 and Active Directory.Key Responsibilities:Manage the ticketing system to ensure SLAs are metEscalate tickets...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorCambridge-based IT Helpdesk Administrator role available for short-term support.About the RoleWe are seeking an experienced IT Support professional to join our team on a short-term basis. The successful candidate will have a minimum of 1 year's experience in IT Support, with a strong background in Service Desk or IT Technician...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorCambridge-based IT Helpdesk Administrator role available for short-term support.About the RoleWe are seeking an experienced IT Support professional to join our team on a short-term basis. The successful candidate will have a minimum of 1 year's experience in IT Support, with a strong understanding of Office 365 and Active...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide technical support to our clients. The successful candidate will have a strong background in IT support and be able to manage the ticketing system, escalate tickets when necessary, and provide reports on tickets.Key Responsibilities:Manage the ticketing system to...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorCambridge-based IT Helpdesk Administrator role available for short-term support.About the RoleWe are seeking an experienced IT Support professional to join our team on a short-term basis. The successful candidate will have a minimum of 1 year's experience in IT Support, with a strong understanding of Office 365 and Active...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide technical support to our clients. The successful candidate will have a strong background in IT support and be able to manage the ticketing system, escalate tickets when necessary, and provide reports on tickets.Key Responsibilities:Manage the ticketing system to...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorCambridge-based IT Helpdesk Administrator role available for short-term support.About the RoleWe are seeking an experienced IT Support professional to join our team on a short-term basis. The successful candidate will have a minimum of 1 year's experience in IT Support, with a strong background in Service Desk or IT Technician...
-
Helpdesk Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £13 - £14IT Helpdesk AdministratorWe are seeking an experienced IT Helpdesk Administrator to provide technical support to our clients. The successful candidate will have a strong background in IT support and be able to work effectively in a fast-paced environment.Key Responsibilities:Manage the ticketing system to ensure timely resolution of technical issuesEscalate...