Counter Services Coordinator

1 day ago


Southampton, Southampton, United Kingdom Funky Pigeon Full time
Counter Assistant Job Description

Location: Southampton Post Office

About Us:

WHSmith is a leading retailer with over 230 years of history, offering a wide range of products and services to our customers. Our Post Office Stores provide essential services to the local community, and we are committed to delivering exceptional customer experiences.

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service to all customers, ensuring that they receive a high-quality experience.

Key Responsibilities:
  • Assist customers with their queries and resolve issues promptly.
  • Manage queues and ensure customers can access services quickly and efficiently.
  • Maintain high standards of governance and attention to detail in all aspects of the role.
Requirements:

To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should also have a passion for delivering exceptional customer service and a strong desire to learn and develop your skills.

What We Offer:

In return for your hard work and dedication, we offer a competitive salary of £26,000 - £32,000 per annum, depending on experience. You will also receive a range of benefits, including paid annual leave and employee discounts.



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