Trade Counter Support Specialist

5 days ago


Southampton, Southampton, United Kingdom Austin Fraser Full time

Austin Fraser is a leading distributor of electrical products and solution providers with 250+ branches nationally, driven by a core value to develop talent & internal progression.

Compensation Package:
  • Estimated salary: £28,000 - £35,000 per annum
  • Performance-based bonus scheme
  • Benefits include 33 days annual leave (including bank holidays) + Birthday Day off
About the Job:

This Branch Assistant position involves working in a fast-paced environment, providing excellent customer service on the Trade Counter to trade professionals and members of the public.

Responsibilities include selling products on the trade counter, calling customers to build rapport and drive customer loyalty, completing deliveries using the company van, and popping into the warehouse to pick & pack items to ensure customers' orders are completed on time.

Essential Skills:
  • Valid In-date Full UK Drivers Licence
  • Over 21 with no more than 3 points on licence
  • Customer-focused experience in a customer-facing role
  • Proactive approach and natural flair for building relationships with customers
  • Able to work in a fast-paced environment while maintaining attention to detail


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