Service Excellence Specialist

2 months ago


Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Service Excellence Specialist, you will be responsible for delivering exceptional customer service and support. Key responsibilities include:

  • Responding to customer inquiries and resolving issues promptly.
  • Providing accurate product information and answering customer questions.
  • Collaborating with internal teams to ensure seamless customer experiences.
  • Identifying opportunities for process improvements.

Requirements:

  • Previous experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in CRM systems and Microsoft Office.

Benefits:

  • Competitive salary and performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment.


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