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Service Manager

2 months ago

London, Greater London, United Kingdom Canadian Solar Inc. Full time
Job Title: Sr. Service Manager

We are seeking a highly skilled and experienced Sr. Service Manager to join our team at Canadian Solar Inc. in London, UK. As a key member of our service team, you will be responsible for managing a cross-functional team to complete commissioning activities and obligations under the Long-Term Service Agreements (LTSA's) for Battery Energy Storage Systems (BESS) projects.

Key Responsibilities:
  • Manage the daily operations of the regional service team, including scheduling resources to complete commissioning tasks, preventative and corrective maintenance on CSI Solar's Solbank energy storage product.
  • Ensure all personnel are trained and follow environmental, health and safety policies and procedures.
  • Accountable for P&L, including budget, staffing, and CAPEX/OPEX development.
  • Negotiate subcontractor service agreements and prepare and review detailed scopes of work for service team and subcontractors.
  • Review and approve maintenance reports, evaluate and recommend opportunities to improve operational efficiencies, and determine spare part requirements and track spare part inventory.
  • Analyze performance data, determining root cause and performance trends, and oversee the preparation of monthly reports to client/owner and present performance metrics and KPI's.
  • Assist with the negotiation of LTSA's with the client/owner and Sub-LTSA's with service providers, build, develop, and grow business relationships vital to the success of the project, and complete other duties and projects as assigned.
Requirements:
  • Minimum 10 years' work experience in a service environment that includes electrical systems, controls systems, network communication hardware, and power generation hardware.
  • Minimum 5 years management and personnel management experience.
  • Engineering (Electrical or Mechanical) degree or diploma, or equivalent work experience.
  • Knowledge of general and national codes, medium voltage power systems, and Energy Storage system applications is an asset.
  • Strong negotiation, facilitation, risk management, and consensus building skills, excellent verbal and written communication skills, and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts.
  • Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality.
  • Must possess a valid driver's license with a driving record and be able to travel to regional locations as needed.
  • Ability to function successfully both independently and within a team, demonstrated professional appearance and conduct.
What We Offer:

Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a Retirement Plan, medical/dental/life/disability program, vacation, and sick days.

Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.