Newbury Vehicle Support Specialist
1 day ago
About Us: KPI People Ltd is a reputable recruitment agency with extensive experience in providing skilled staff to dealerships nationwide.
">Job Summary: We are currently seeking a highly skilled Service Advisor to join our client's team in Newbury. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and supporting the smooth operation of the dealership's Aftersales department.
">Key Responsibilities:
">- ">
- Customer Service: Provide top-notch customer service, ensuring that all customers receive a positive experience">
- Service Work Orders: Accurately complete service work orders, adhering to deadlines and maintaining high-quality standards">
- Product Knowledge: Stay up-to-date with the latest manufacturer updates and maintain a comprehensive understanding of our products">
- Team Collaboration: Collaborate effectively with the service team to achieve departmental goals and objectives">
- Customer Complaints: Manage customer complaints and issues in a professional and courteous manner">
What We Offer:
">We offer a competitive hourly rate of £14-£16.50 per hour, with a guaranteed minimum of 47.5 hours per week. Overtime opportunities are also available.
">As a valued member of our team, you can expect:
">- ">
- Weekly pay">
- No weekends required unless desired">
- Flexible contracts to suit your needs">
- Ongoing training and development opportunities">
- A referral scheme and incentives for recommending colleagues">
- A dedicated recruitment consultant for support and guidance">
Requirements:
">To be considered for this role, you will need:
">- ">
- 12 months' experience as a Service Advisor in the motor trade">
- Franchised dealer experience is desirable">
- Kerridge or Pinnacle experience is advantageous">
- A full UK driving license">
- Excellent references from previous employers">
Location: Newbury, Berkshire
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