Dorchester Host

3 weeks ago


London, Greater London, United Kingdom The Dorchester Full time

We're committed to helping you grow and succeed in your career. As a Host in The Dorchester, you'll have the opportunity to develop your skills and become a leader in the industry.


What You'll Get

As a Host in The Dorchester, you'll enjoy a range of benefits, including:

  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together, including summer parties and winter balls
  • Amazing benefits, such as discounts in various high street and online shops, seasonal ticket loans, rental deposit schemes, and a competitive private pension scheme
  • Apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others
  • A £1000 bonus when you recommend a friend
  • Access to immediate wellbeing advice, because We Care about our employees
What You'll Do

You'll love what you do and take pride in delighting our guests:

  • You'll be responsible for managing reservations and table allocations during your shift, including meeting and greeting guests, seating guests to allocated tables, and bidding them farewell on departure, all to ensure our guests receive nothing but the best
  • You'll be responsible for fulfilling our guests' special requests, including dietary requirements, food and drink preferences, and special occasions
  • You'll communicate with other departments and the extended hotel team to ensure alignment

The items shared are the essence of a day in the life of a Host in The Dorchester, but we'll make sure you're provided with specifics on how we care for our hotel.

What You'll Bring

  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each and every day. As a Host in The Dorchester, you'll have the opportunity to bring these to life and continue to create our legacy
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic
  • English is the primary language used in our hotel. You can comfortably communicate in this language

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