Host Liaison
7 days ago
We're committed to fostering a culture of excellence in The Dorchester, and our Hosts play a pivotal role in this endeavor. As a valued member of our team, you'll have the opportunity to develop exceptional skills and become renowned in your field.
What You'll Get
As a Host in The Grill at The Dorchester, you'll enjoy a range of exceptional benefits, including:
- Competitive employee bonus scheme and excellent service charge
- Complimentary stays, including breakfast, across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant social events that bring employees together, including summer parties and winter balls
- Benefits such as discounts on high street and online shops, seasonal ticket loans, rental deposit schemes, and a competitive private pension scheme
- Apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) to Level 5 (Operations Manager) and beyond
- £1000 bonus for recommending a friend
- Access to immediate well-being advice, because we truly care about our employees
You'll take pride in delivering exceptional guest experiences, including:
- Managing reservations and table allocations during your shift, ensuring seamless guest interactions
- Responding to guests' special requests, including dietary requirements, food and drink preferences, and special occasions
- Communicating effectively with other departments and the extended hotel team to maintain alignment
These are just some of the highlights of a day in the life of a Host in The Grill. We'll provide you with more information on how we support our hotel staff.
What You'll Bring
- We value Passion, Personality, Respect, Working Together, and Creativity. As a Host in The Grill, you'll bring these principles to life, contributing to our legacy
- Excellent communication skills and a strong customer service ethic are essential for success in this role
- Proficiency in English is required, as it's our primary language
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