Financial Services Development Specialist

19 hours ago


Edinburgh, Edinburgh, United Kingdom Scottish Building Society Full time

Job Overview:

We are seeking an experienced Financial Services Development Specialist to join our team at Scottish Building Society. The successful candidate will be responsible for building relationships, finding solutions, and promoting online services to support growth and retention of existing members and acquisition of new members.

Key Responsibilities:

  1. Build relationships and increase awareness of our service offering through regular contact and strategic engagement
  2. Process transactions, maintain accurate records, and provide excellent customer service
  3. Promote online services, develop marketing strategies, and ensure seamless customer experience
  4. Handle customer complaints, resolve issues efficiently, and maintain a positive reputation
  5. Review and update operating procedure manuals, ensure compliance with policies and regulations
  6. Participate in project work, contribute to team success, and develop skills through training and mentoring
  7. Utilize Microsoft Office tools, enhance productivity, and drive business results

Salary and Benefits:

This is a fantastic opportunity to join a leading Financial Services organization, with a competitive salary range of £28,000 - £35,000 per annum, depending on experience, and a comprehensive benefits package, including pension scheme, life insurance, and annual leave.



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