Insurance Claims Handler
4 weeks ago
We are seeking a highly skilled and experienced Hire Monitor Claims Handler to join our team at Hastings Direct. As a key member of our claims team, you will be responsible for providing vehicle repair and car hire solutions to our customers who have been involved in an accident that was not their fault.
Your primary objective will be to provide an exceptional customer experience, ensuring that our customers receive the best possible service and support throughout the claims process.
You will work closely with our customers, insurance partners, and other stakeholders to resolve claims efficiently and effectively, while minimizing costs and ensuring that our customers receive fair compensation for their losses.
To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
We offer a competitive salary of £24,300, as well as a range of benefits, including 25 days' holiday and bank holidays equivalent, a well-being programme, and discounts on Hastings products.
Key Responsibilities- Provide vehicle repair and car hire solutions to customers who have been involved in an accident that was not their fault.
- Work closely with customers, insurance partners, and other stakeholders to resolve claims efficiently and effectively.
- Minimize costs and ensure that customers receive fair compensation for their losses.
- Provide exceptional customer service and support throughout the claims process.
- Collaborate with colleagues to achieve team goals and objectives.
- Competitive salary of £24,300.
- 25 days' holiday and bank holidays equivalent.
- Well-being programme.
- Discounts on Hastings products.
- Cycle to work scheme and discounted rail and bus travel routes.
- Discounts and cashback with well-known retailers.
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