User Insight Analyst

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

User Insight Analyst

About the Role

We are seeking an experienced User Insight Analyst to join our digital team. You will be responsible for planning and designing user research programmes, testing high-level concepts and specific aspects of services.

Key Responsibilities
  • Conduct user research using a range of methods, selecting the appropriate method depending on programme requirements.
  • Identify opportunities to improve services and systems, presenting findings to key stakeholders.
  • Maintain relationships across product teams, guiding teams in understanding research insights.
Compensation and Perks

This role comes with a competitive salary of up to £45,081 per annum, along with a comprehensive benefits package, including a generous pension scheme and flexible working options.

Benefits and Culture
  • Hybrid working model allowing for flexibility.
  • Discounts on shopping and leisure activities.
  • Interest-free loans for bike or season ticket purchases.


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