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Electrical Support Specialist

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Mansell Recruitment Group Plc Full time
Job Description

About the Role:

Mansell Recruitment Group Plc is seeking a highly skilled Electrical Support Specialist to join our team. As an Electrical Support Specialist, you will be responsible for providing technical support to customers and the sales force team for electrical matters.

Key Responsibilities:

  • Collaborate with the external sales team to support and enhance market share growth.
  • Provide technical support through various means, including phone, email, and site visits.
  • Develop and deliver training sessions to educate both staff and customers.
  • Continuously develop your skills and knowledge in the electrical industry.
  • Investigate and analyze product field failures, providing detailed reports and recommendations.
  • Work on developing proposals for new electrical products to meet current and future customer needs.
  • Conduct market and competitor analysis to stay informed about industry trends.
  • Contribute to the introduction of new electrical products, ensuring they align with customer requirements.
  • Participate in industry events and exhibitions.

Requirements:

  • A Degree or HND Qualification in electronics, electromechanical, or other engineering discipline.
  • An in-depth understanding of electrical systems.
  • 5 years of commercial experience.
  • A methodical problem-solver, highly organized, with the ability to maintain clear and detailed records.
  • Strong written and verbal communication skills.
  • Ability to collaborate well with cross-functional teams.
  • Hands-on experience is required.
  • A combination of technical knowledge and some sales understanding would be advantageous.
  • Passionate about energy-saving initiatives and sustainability.