Medical Dispatch Team Lead

3 days ago


Burgess Hill, West Sussex, United Kingdom EMED Group Full time
Job Description
As a Medical Dispatch Team Lead at EMED Group, you will play a crucial role in ensuring the smooth operation of our patient transport services. Your primary responsibility will be to manage the operational crews, ensuring timely and efficient delivery of services while maintaining high standards of quality and safety.

About the Role
In this role, you will be responsible for coordinating the transportation of patients between destinations, receiving requests for patient transport and queries regarding ambulance journeys, and collaborating with colleagues to ensure seamless communication and problem resolution.

Key Responsibilities
• Coordinate patient transports and associated data
• Develop and maintain knowledge of service procedures and standing orders
• Collaborate with colleagues to ensure seamless communication and problem resolution
• Ensure compliance with relevant service procedures and standing orders

Requirements
• 2+ years of experience in a related field (patient transport, logistics, etc.)
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities

Benefits
• Competitive salary ($48 per hour)
• Opportunities for career growth and professional development
• Collaborative and supportive work environment
• Access to training and education programs
• Flexible scheduling and paid time off
• Comprehensive benefits package including health insurance, retirement plan, and more
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