Customer Service Representative

1 week ago


Halifax, Calderdale, United Kingdom Yorkshire Building Society Full time

About the Role

We're looking for a Customer Service Representative to join our Branch Network team. As a key member of our team, you'll be responsible for providing exceptional customer service to our members, ensuring they receive the best possible experience.

Key Responsibilities

  • Support members in finding the right products and services to meet their needs.
  • Facilitate great conversations through various channels, including face-to-face, online, and over the phone.
  • Work collaboratively with colleagues to achieve business objectives.

About You

We're looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work in a dynamic environment. If you're a team player who is committed to helping others, we'd love to hear from you.

About Us

At Yorkshire Building Society, we're proud to be a member-owned organization that puts our members at the heart of everything we do. We offer a range of benefits, including flexible working options, development opportunities, and a competitive salary.

What We Offer

  • A competitive salary and bonus scheme.
  • Opportunities for career development and progression.
  • A range of flexible working options.
  • A comprehensive benefits package, including private medical insurance and a pension scheme.


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