Customer Service Representative

4 weeks ago


Halifax, Calderdale, United Kingdom Yorkshire Building Society Full time

About the Role

We're looking for a talented Customer Service Representative to join our Branch Network team. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and supporting our members in achieving their financial goals.

Your Key Responsibilities

  • Provide personalized support to our members, helping them to find the right products and services to meet their needs.
  • Facilitate great conversations with our members, either in-branch, over the phone, or online, to ensure they receive the best possible service.
  • Work collaboratively with our team to achieve our business objectives and deliver a truly customer-centric service.

About You

We're looking for someone who is passionate about delivering exceptional customer service and has a strong desire to make a positive impact on our members' lives. If you're a team player with excellent communication skills and a customer-focused approach, we'd love to hear from you.

About Us

At Yorkshire Building Society, we're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. We offer a range of benefits, including flexible working options, career development opportunities, and a competitive rewards package.

What We Offer

  • A competitive salary and bonus scheme.
  • A comprehensive benefits package, including pension, healthcare, and life insurance.
  • Opportunities for career development and progression.
  • A flexible working environment that supports work-life balance.


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