Neighbourhood Manager

1 month ago

Midlands, United Kingdom SAHA Full time
About The Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Neighbourhood Manager. As a key member of our housing services team, you will be responsible for delivering excellent services and improving resident satisfaction across all schemes within your area.

Key Responsibilities
  • Develop and implement effective tenancy sustainment strategies to support residents in maintaining their tenancies.
  • Build and maintain strong relationships with residents, community groups, and local stakeholders to promote community development and resident engagement.
  • Work collaboratively with internal teams to deliver an efficient and effective housing management service, meeting key performance indicators in relation to voids and arrears.
  • Identify and respond promptly to resident needs and concerns, ensuring timely and effective resolution.
  • Develop and implement innovative solutions to address anti-social behaviour and safeguarding concerns.
About The Candidate

We are looking for a confident, capable, and compassionate individual who is passionate about delivering excellent services and making a positive impact on the lives of our residents. As a successful candidate, you will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to support your career growth.
  • A dynamic and supportive work environment.
  • The opportunity to make a real difference in the lives of our residents.
About The Company

Salvation Army Homes is a registered social landlord and leading provider of supported housing in the UK. We are committed to transforming lives by providing comprehensive, good quality housing services, support, and resettlement for people who are or have recently experienced homelessness.

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