Housing Team Manager
1 week ago
We are seeking a proactive and motivated Team Leader - Neighbourhoods to lead our dedicated team of Neighbourhood Housing Officers. You will be pivotal in delivering an excellent, consistent, and customer-focused frontline housing service. Based in Evesham or Gloucester, you will work closely with customers, stakeholders, and partner agencies to build resilient communities and improve the quality of life for our residents.
Key Responsibilities- Lead and Motivate the Team: Inspire and manage a team of Neighbourhood Housing Officers to deliver outstanding customer service and achieve key performance targets.
- Customer Engagement: Act as a key point of contact for customers and local stakeholders, ensuring services are designed to meet their needs and improve their living environment.
- Project Delivery: Successfully deliver two housing-related projects annually, as agreed with the Neighbourhood Manager and Head of Housing.
- Service Excellence: Provide a proactive service in tenancy management, income recovery, anti-social behaviour, property management, and customer engagement.
- Community Development: Work collaboratively with internal teams and external agencies to support vulnerable customers, develop local lettings plans, and create successful new communities.
- Data Management: Oversee the collection and monitoring of key performance data, including arrears, property conditions, health and safety, and customer feedback.
- Compliance and Risk Management: Ensure all activities comply with relevant legislation, policies, and procedures, including safeguarding and health and safety regulations.
- Team Development: Provide regular supervision, coaching, and training to team members, ensuring high performance and development in line with company values.
- Professional housing or related qualification at Level 3 (or working towards it).
- Strong knowledge of housing legislation and welfare benefits.
- Experience in multi-agency working and handling complaints effectively.
- Strong IT skills, including proficiency with Microsoft Office.
- A customer-focused approach with a commitment to delivering high-quality services.
- Full and current driving license with the use of a vehicle for business purposes.
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Housing Team Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Blue Octopus Full timeAbout the RoleWe are seeking a proactive and motivated Team Leader - Neighbourhoods to lead our dedicated team of Neighbourhood Housing Officers. You will be pivotal in delivering an excellent, consistent, and customer-focused frontline housing service.Key ResponsibilitiesLead and Motivate the Team: Inspire and manage a team of Neighbourhood Housing Officers...
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Housing Team Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Blue Octopus Full timeAbout the RoleWe are seeking a proactive and motivated Team Leader - Neighbourhoods to lead our dedicated team of Neighbourhood Housing Officers. You will be pivotal in delivering an excellent, consistent, and customer-focused frontline housing service.Key ResponsibilitiesLead and Motivate the Team: Inspire and manage a team of Neighbourhood Housing Officers...
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Housing Team Manager
1 week ago
West Midlands Combined Authority, United Kingdom Blue Octopus Full timeJob Title: Team Leader - NeighbourhoodsWe are seeking a proactive and motivated Team Leader - Neighbourhoods to lead our dedicated team of Neighbourhood Housing Officers. You will be pivotal in delivering an excellent, consistent, and customer-focused frontline housing service.Key Responsibilities:Lead and motivate a team of Neighbourhood Housing Officers to...
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Housing Team Manager
1 week ago
West Midlands Combined Authority, United Kingdom Blue Octopus Full timeJob Title: Team Leader - NeighbourhoodsWe are seeking a proactive and motivated Team Leader - Neighbourhoods to lead our dedicated team of Neighbourhood Housing Officers. You will be pivotal in delivering an excellent, consistent, and customer-focused frontline housing service.Key Responsibilities:Lead and motivate a team of Neighbourhood Housing Officers to...
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Housing Services Manager
1 week ago
West Midlands Combined Authority, United Kingdom Essential Employment Full timeHousing Services ManagerEssential Employment is seeking a highly skilled Housing Services Manager to join our team in Rugby. As a key member of our team, you will be responsible for overseeing the management of the housing management function to ensure excellent, value for money, service delivery in compliance with regulatory and legal requirements.Key...
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Housing Services Manager
7 days ago
West Midlands Combined Authority, United Kingdom Essential Employment Full timeHousing Services ManagerEssential Employment is seeking a highly skilled Housing Services Manager to join our team in Rugby. As a key member of our team, you will be responsible for overseeing the management of the housing management function to ensure excellent, value for money, service delivery in compliance with regulatory and legal requirements.Key...
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Housing Management Associate
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West Midlands Combined Authority, United Kingdom Douglas Scott Legal Recruitment Full timeJob Summary: We are seeking a highly skilled Housing Management Associate to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will be responsible for handling all aspects of housing management functions, including litigation and advisory work, possessions, and tenancy management.About the Role: This is an exciting...
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Housing Management Associate
3 weeks ago
West Midlands Combined Authority, United Kingdom Douglas Scott Legal Recruitment Full timeJob Summary: We are seeking a highly skilled Housing Management Associate to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will be responsible for handling all aspects of housing management functions, including litigation and advisory work, possessions, and tenancy management.About the Role: This is an exciting...
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Housing Services Manager Position
1 week ago
West Midlands Combined Authority, United Kingdom 4Recruitment Services Full timeHousing Services Manager Role4Recruitment Services is seeking a skilled Housing Services Manager to join our team in the West Midlands. As a Housing Services Manager, you will play a pivotal role in delivering high-quality housing services to our community.This permanent position offers a competitive salary of GBP40.00 per hour, with the flexibility of...
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Housing Services Manager Position
1 week ago
West Midlands Combined Authority, United Kingdom 4Recruitment Services Full timeHousing Services Manager Role4Recruitment Services is seeking a skilled Housing Services Manager to join our team in the West Midlands. As a Housing Services Manager, you will play a pivotal role in delivering high-quality housing services to our community.This permanent position offers a competitive salary of GBP40.00 per hour, with the flexibility of...
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Housing Services Manager Position
1 week ago
West Midlands Combined Authority, United Kingdom 4Recruitment Services Full timeHousing Services Manager Role4Recruitment Services is seeking a skilled Housing Services Manager to lead our team in delivering exceptional housing services to our community. This permanent role offers a competitive salary and the flexibility of hybrid working.This is a 12-month fixed term contract. As a Housing Services Manager, you will play a pivotal role...
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Housing Services Manager Position
1 week ago
West Midlands Combined Authority, United Kingdom 4Recruitment Services Full timeHousing Services Manager Role4Recruitment Services is seeking a skilled Housing Services Manager to lead our team in delivering exceptional housing services to our community. This permanent role offers a competitive salary and the flexibility of hybrid working.This is a 12-month fixed term contract. As a Housing Services Manager, you will play a pivotal role...
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Procurement Specialist
2 weeks ago
West Midlands Combined Authority, United Kingdom Community Housing Full timeProcurement Manager OpportunityCommunity Housing is seeking a skilled Procurement Manager to develop and implement the annual Procurement Plan, working closely with the Senior Risk & Procurement Manager.The ideal candidate will have two years' experience in social housing, insurance, risk, or procurement sectors, with strong communication skills and...
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Procurement Specialist
2 weeks ago
West Midlands Combined Authority, United Kingdom Community Housing Full timeProcurement Manager OpportunityCommunity Housing is seeking a skilled Procurement Manager to develop and implement the annual Procurement Plan, working closely with the Senior Risk & Procurement Manager.The ideal candidate will have two years' experience in social housing, insurance, risk, or procurement sectors, with strong communication skills and...
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Housing Management Associate
2 weeks ago
West Midlands Combined Authority, United Kingdom Douglas Scott Legal Recruitment Full timeOur client, a top-tier ranked UK law firm, is seeking a Housing Management Associate to join their team in Birmingham. The role will involve dealing with all aspects of housing management functions, including litigation and advisory work, possessions, ASB, tenancy management, and injunctions. The firm offers a great benefits package, including enhanced...
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Housing Management Associate
2 weeks ago
West Midlands Combined Authority, United Kingdom Douglas Scott Legal Recruitment Full timeOur client, a top-tier ranked UK law firm, is seeking a Housing Management Associate to join their team in Birmingham. The role will involve dealing with all aspects of housing management functions, including litigation and advisory work, possessions, ASB, tenancy management, and injunctions. The firm offers a great benefits package, including enhanced...
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Social Housing Repairs Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Michael Page (UK) Full timeAbout Our ClientWe are a leading provider of social housing in the West Midlands, dedicated to delivering high-quality homes and services to our residents. Our commitment to enhancing the quality of life for our communities is unwavering, and we strive to achieve this through efficient and effective housing management.Job OverviewWe are seeking a dynamic and...
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Social Housing Repairs Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Michael Page (UK) Full timeAbout Our ClientWe are a leading provider of social housing in the West Midlands, dedicated to delivering high-quality homes and services to our residents. Our commitment to enhancing the quality of life for our communities is unwavering, and we strive to achieve this through efficient and effective housing management.Job OverviewWe are seeking a dynamic and...
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Housing Services Director
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West Midlands Combined Authority, United Kingdom 4Recruitment Services Full timeHousing Services Manager OpportunityWe are seeking a highly skilled and experienced Housing Services Manager to join our team at 4Recruitment Services. As a key member of our housing services team, you will play a pivotal role in delivering high-quality housing services to our community.This permanent role offers a competitive salary of GBP40.00 per hour,...
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Housing Services Director
7 days ago
West Midlands Combined Authority, United Kingdom 4Recruitment Services Full timeHousing Services Manager OpportunityWe are seeking a highly skilled and experienced Housing Services Manager to join our team at 4Recruitment Services. As a key member of our housing services team, you will play a pivotal role in delivering high-quality housing services to our community.This permanent role offers a competitive salary of GBP40.00 per hour,...
