Beverage Department Manager

9 hours ago


Hounslow, Greater London, United Kingdom AccorHotel Full time
Job Description: As a Beverage Department Manager at AccorHotels, you will be responsible for overseeing the day-to-day operations of the food and beverage team, ensuring seamless service delivery and exceeding guest expectations. This role requires a strong focus on team leadership, customer service, and operational efficiency.

Key Responsibilities:
  • Lead a team of food and beverage professionals, providing guidance, support, and coaching to ensure exceptional service delivery.
  • Maintain high standards of customer service, responding promptly to guest queries and resolving any issues in a professional and courteous manner.
  • Assist the manager in implementing policies, procedures, and service standards to drive business growth and improve guest satisfaction.

Requirements:
  • Prior experience in a similar leadership role or supervisory position in a hospitality setting is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to motivate and develop a team.
  • Strong problem-solving and analytical skills, with the ability to work under pressure and make informed decisions.


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