Cleaning Services Team Lead

4 weeks ago

Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

Job Summary

The Cleaning Services Team Lead is a pivotal role in the delivery of service for our clients prestigious site. As the Cleaning Services Team Lead, you must take full responsibility and lead the site cleaning provision. You will be responsible and accountable for client satisfaction and team management within the service.

Key Responsibilities

  • Manage a team of cleaning operatives with the workplace supervisors.
  • Build firm relationships and deal with employee issues and concerns.
  • Produce regular reports and audits for Senior Management.
  • Take the lead in suggesting better ways of working.
  • Be an excellent communicator with a high level of customer-facing skills.

Personal Attributes

  • A positive company image is portrayed by cleaning operatives at all times.
  • Work flexibly across the shifts to provide support to the team.
  • Ensure all reports are completed for the Johnsons senior management team.
  • Ensure essential weekly documents are completed on site.
  • Apply positive communication to plan your week and minimize the effect of absences or changes to the team.
  • The role may require you to undertake greater hours than the contracted amount.
  • Team and the Client; ensure all risks are mitigated efficiently and effectively.
  • Ensure Johnsons 1871 Ltd employees always abide by the personal hygiene and uniform policy.
  • Control, monitor, and manage materials and consumables. Submit orders where appropriate within a timely manner.
  • Demonstrate a commitment to work within Johnsons 1871 Ltd Core Values.
  • Attend and fully participate in training courses.
  • Undertake additional duties in line with capabilities as required.
  • Fulfill all reasonable management requests and liaise and support with colleagues to create flexible working relationships working towards the same objectives.

Client Engagement

  • Ensure the contract is run safely and efficiently to the required client standard positive safety culture.
  • Liaise with the client and monitor site delivery ensuring regular and appropriate communication.
  • Client complaints and concerns are investigated and rectified swiftly. Action is recorded and reported on to Senior Management.
  • Ability to liaise and plan with the client for services for upcoming events.
  • Recognize when a client request is outside the agreed cleaning specifications and liaise with Senior Managers re charging the client for additional services.
  • Complete audit inspections with the Client to the KPI set within the contract.
  • Deal with any customer complaints or concerns within a timely and efficient manner to ensure the issue is fully investigated with a robust action plan to rectify created implemented and communicated back to the client.
  • Ensure the cleaning cupboard noticeboard requirements are met in full including health and safety literature.

Performance Management

  • Hazards and risks are continually assessed and that team members are performing their duties safely and with due care.
  • If subcontractors are to attend site, you are to support and approve the sign-off of the works completed.
  • Documents that affect the quality of work are controlled and filed for ease of reference.
  • Work closely with workplace supervisors to ensure supplies, site cover, and standards of work are being delivered.
  • Ensure all cleaning operatives and workplace supervisors have all the necessary information and training to perform well.
  • Understand all shifts specifications and ensure delivery.
  • Ensure adequate delivery of Health and Safety and compliance ensuring all policies and procedures are aligned with Johnsons 1871 QHSE.
  • Manage poor performance and deal with it in line with Johnsons 1871 Ltd disciplinary procedure and report to Johnsons H&C management team.
  • Ensure equipment and cleaning area is kept clean, tidy, and in good working condition and report machinery faults and replacements.

Team Engagement

  • Maintain high standards of conduct and performance for both yourself and across the site cleaning operatives.
  • Plan cover across shifts when necessary communicating effectively with the team and stating the requirements of the cover.
  • Ensure wellbeing checks for cleaning operatives are conducted regularly.
  • Build relationships and rapport with the onsite team including attending monthly meetings or as required and responsibility for motivation, performance, and empowerment of the team.
  • Manage all rotas to ensure staffing levels are always maintained with holidays and sickness covered and managed appropriately.
  • Monitor sickness and absence of onsite employees.
  • Support the recruitment process with Johnsons 1871 Ltd delivery management team.
  • Complete new starter documentation and obtain the relevant Right to Work in line with corporate and legal process.

Requirements

  • Strong people management skills.
  • Strong, effective communication skills.
  • Problem-solving skills.
  • Strong client-focused attitude.
  • Demonstrable decision-making skills.
  • Ability to work flexible shifts in order to build and maintain excellent relationships internally and externally.
  • Good interpersonal skills and the ability to communicate and motivate your team.
  • Drive for continuous improvements in service delivery.
  • Able to use own initiative.
  • Highly organized with excellent planning skills, efficient, and effective.
  • Self-driven and determined.

Benefits

  • Company pension.
  • Employee discount.
  • Life insurance.
  • Private dental insurance.

Schedule:

  • Monday to Friday.
  • Bank holiday work required.

Work Location: One location.

  • Cleaning Services Team Lead

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    The Cleaning Services Team Lead is a pivotal role in the delivery of service for our clients prestigious site. As the Cleaning Services Team Lead, you must take full responsibility and lead the site cleaning provision. You will be responsible and accountable for client satisfaction and team management within the service.You will be responsible for managing a...

  • Cleaning Services Team Lead

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    Job DescriptionThe Cleaning Services Team Lead is a pivotal role in the delivery of service for our clients prestigious site. As the Cleaning Services TL, you must take full responsibility and lead the site cleaning provision. You will be responsible and accountable for client satisfaction and team management within the service.You will be responsible for...

  • Cleaning Services Team Lead Position

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    Job Title: Cleaning Services Team Lead PositionThe Cleaning Services Team Lead Position is a crucial role within Johnsons 1871 Ltd that requires a strong leader to oversee the delivery of cleaning services to our prestigious clients. As the Cleaning Services Team Lead, you will be responsible for leading a team of cleaning operatives and workplace...

  • Cleaning Services Team Lead

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    About the RoleThe Cleaning Services Team Leader is a pivotal role in the delivery of service for our clients' prestigious site. As the Cleaning Services TL, you must take full responsibility and lead the site cleaning provision. You will be responsible and accountable for client satisfaction and team management within the service.You will be responsible for...

  • Cleaning Team Lead

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    Job OverviewThe Cleaning Services Team Leader is a pivotal role in the delivery of service for our clients prestigious site. As the Cleaning Services TL, you will take full responsibility and lead the site cleaning provision, ensuring client satisfaction and team management within the service.You will be responsible for managing a team of 10-20 cleaning...

  • Cleaning Services Team Leader

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    Job Title: Cleaning Services Team LeaderJob Summary: We are seeking a highly skilled and experienced Cleaning Services Team Leader to join our team at Johnsons 1871 Ltd. As a Cleaning Services Team Leader, you will be responsible for leading a team of cleaning operatives and ensuring the delivery of high-quality cleaning services to our clients.Key...

  • Cleaning Team Director

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    The RoleAs a key member of the Johnsons 1871 Ltd team, the Workplace Team Leader plays a pivotal role in delivering exceptional service to our prestigious client site. This dynamic position requires a seasoned professional to lead the cleaning provision and take full responsibility for managing a team of up to 10 cleaning operatives.Responsibilities include...

  • Team Leader

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    Job Title: Team Leader - Cleaning OperationsJob Description:The Team Leader - Cleaning Operations is a pivotal role in the delivery of service for our client's prestigious site. You must take full responsibility and lead the cleaning provision.You will be responsible for managing a team of up to 10 cleaning operatives, including being the first point of...

  • Cleaning Team Leader

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    Job DescriptionThe Cleaning Services Team Leader is a pivotal role in the delivery of service for our clients prestigious site. As the Cleaning Services TL, you must take full responsibility and lead the site cleaning provision. You will be responsible and accountable for client satisfaction and team management within the service.You will be responsible for...

  • Cleaning Team Leader

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    Job DescriptionThe Cleaning Services Team Leader is a pivotal role in the delivery of service for our clients prestigious site. As the Cleaning Services TL you must take full responsibility and lead the site cleaning provision. You will be responsible and accountable for client satisfaction and team management within the service.You will be responsible for...

  • Cleaning Operative

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom VINCI Facilities Full time

    Cleaner Job DescriptionWe are seeking a skilled Cleaning Operative to join our team at VINCI Facilities. As a key member of our facilities management team, you will be responsible for providing high-quality cleaning and hygiene services to our clients.Key Responsibilities:Maintain the highest level of cleaning standard and safety by carrying out essential...

  • Operational Cleaning Manager

    3 days ago

    Lincoln, Lincolnshire, United Kingdom Johnsons 1871 Ltd Full time

    About the RoleThe Workplace Team Leader is a pivotal position within our client's prestigious site, delivering exceptional service.As an Operational Cleaning Manager, you will be responsible for leading a team of up to 10 cleaning operatives, providing first-class support and being the point of contact for employee concerns.You will manage specifications to...

  • Cleaning Operative

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom VINCI Facilities Full time

    Cleaner Job DescriptionWe are seeking a reliable and detail-oriented Cleaning Operative to join our team at VINCI Facilities.About the RoleAs a Cleaning Operative, you will be responsible for providing general cleaning and hygiene services to our clients. This includes maintaining the highest level of cleaning standard and safety by carrying out essential...

  • Cleaning Operative

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom VINCI Facilities Full time

    Cleaner Job DescriptionWe are seeking a skilled Cleaning Operative to join our team at VINCI Facilities. As a key member of our facilities management team, you will be responsible for providing high-quality cleaning and hygiene services to our clients.Key Responsibilities:Maintain the highest level of cleaning standard and safety by carrying out essential...

  • Service Lead for Field Service Team

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom SIEMENS ENERGY LIMITED Full time

    Key Responsibilities:As a Group Leader in our Field Service team, you will lead and motivate a team of Field Service Engineers to ensure field service support for Small Gas Turbines.Key Accountabilities:Employee relations and day-to-day operationsCustomer interactions and global coordinationFinancial management and EHS adherenceImplementation of best...

  • Cleaning Specialist

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom beBee Professionals Full time £18,000 - £24,000

    beBee Professionals is seeking a skilled Cleaning Specialist to maintain the cleanliness and hygiene of various residential and commercial spaces. Key responsibilities include:Key Responsibilities:Clean and sanitize designated areas, including offices, restrooms, and common areas.Follow specific cleaning schedules and routines.Ensure the proper use of...

  • Hygiene Operative

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom Prestige Recruitment Specialists Full time

    Job Title: Hygiene Operative - Cleaning and MaintenanceCranwick Pet Products in Lincolnshire is seeking a reliable and detail-oriented Hygiene Operative to join their team. As a key member of the cleaning team, you will be responsible for ensuring the site is clean and tidy, adhering to the site cleaning schedule, and maintaining the highest standards of...

  • Hygiene Operative

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom Prestige Recruitment Specialists Full time

    Job Title: Hygiene Operative - Cleaning and Maintenance SpecialistAbout the Role:We are seeking a reliable and detail-oriented Hygiene Operative to join our team at Cranswick Pet Products in Lincolnshire. As a Hygiene Operative, you will be responsible for ensuring the site cleaning schedule is adhered to and that the correct cleaning methods are always...

  • Industrial Cleaning Specialist

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Nicholas Associates Group Limited Full time

    **Job Title:** Factory Hygiene TechnicianWe are seeking a skilled Factory Hygiene Technician to join our team at Nicholas Associates Group Limited.Key Responsibilities:Carry out thorough cleaning and sanitizing of factory equipment, floors, and surrounding areas.Ensure all necessary data sheets are completed accurately and in accordance with company...

  • Industrial Cleaning Specialist

    3 days ago

    Lincoln, Lincolnshire, United Kingdom Nicholas Associates Group Limited Full time

    We are seeking a skilled Industrial Cleaning Specialist to join our team at Nicholas Associates Group Limited. This role is based in North Scarle, and we require an immediate start.This position involves working on a 4 on 4 off rotation, with shifts from 6am-6pm or 6pm-6am, including both days and nights. As the location of the factory requires own...