Strategic Capacity Allocation Manager
3 weeks ago
About Aira
Aira is a pioneering company in the field of home energy solutions, dedicated to creating intelligent and sustainable homes for a meaningful impact. Our mission is to advance the next generation of clean energy technologies, including innovative heat pumps, dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions.
As a rapidly growing company with over 400 employees, we are headquartered in Stockholm, Sweden, and have a factory in Poland that brings our innovations to life. We operate in the UK, Italy, and Germany, and are committed to driving the clean energy revolution.
About the Role
The Planning Manager will be responsible for overseeing the effective allocation of capacity to meet customer demand. This will involve close collaboration with Team Leaders to ensure the delivery of efficient planning, execution, and completion within the constraints of time and budget.
The Planning Manager will oversee, manage, and coordinate customer service operations in Scotland, and may be required to assume all roles within their line of responsibility as necessitated by resource availability, customer demand, or business requirements.
Key Responsibilities
- Implementing and enforcing safe working practices within the team.
- Communicating effectively and leading by example.
- Monitoring performance, identifying areas for improvement, and taking responsibility for implementing corrective actions.
- Supporting and empowering the team to independently manage planning and customer service operations.
- Defining working practices that champion both customer satisfaction and Aira's working principles.
- Managing and coaching the team in the Aira Operating Model.
- Responsibility for the hiring, development, performance management, and day-to-day management and administration of the team.
- Preparing and analysing reports, providing regular updates to the Head of Region for Scotland.
What We Offer
- A competitive salary of £45,000 per year.
- 25 days annual leave plus bank holidays.
- A Health Cash Plan.
- Reward Gateway (shopping discount).
- Life insurance.
Aira is committed to diversity and inclusion, and we believe that a diverse workforce sparks innovation and creativity. We encourage individuals from all backgrounds, cultures, and perspectives to join our team, and we will never accept any form of discrimination. Together, we can drive a new era for our people and planet.
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