Residential Lettings Specialist

2 weeks ago


Loughborough, United Kingdom Office Angels Full time
About the Role
We're seeking a skilled Lettings Consultant to join our team. As a key member of our team, you will be responsible for ensuring a seamless lettings experience for both Tenants and Landlords. This includes developing and maintaining strong relationships with clients, handling communications effectively, and conducting Right to Rent checks.

Responsibilities:
• Build and maintain strong relationships with Landlords, Tenants, and Contractors
• Deliver an exceptional experience for all clients throughout the lettings process
• Handle communications via phone, email, Live Chat, and WhatsApp
• Conduct Right to Rent checks and stay up-to-date on compliance requirements
• Advertise properties, register applicants, and arrange property viewings
• Proactively engage with potential Tenants and provide feedback to Landlords
• Negotiate offers between Landlords and Tenants to secure agreements
• Assist the Asset Management team during busy periods
• Support marketing events to promote lettings services

Requirements:
We're looking for a highly organized individual with excellent communication skills, a proactive attitude, and the ability to work independently. Previous experience in the lettings industry is preferred but not essential. A valid driving license and flexibility to work weekends are also required.

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