Account Management Specialist
3 days ago
A well-established family business, successfully trading for over 30 years. They have recently expanded and built new luxury offices, offering a great working atmosphere and supportive team.
The Role:
As Customer Account Coordinator, you will be responsible for receiving sales orders, processing customer orders, and maintaining accurate records. You will generate and maintain dispatch documentation, monitor lead times, and communicate with customers about any changes to despatch schedules or delivery times. This is a permanent position, working 40 hours per week (Monday to Thursday 8-5, Friday 8-2). The salary is up to £29k, depending on experience.
Responsibilities:
- Receive sales orders and process customer orders efficiently.
- Maintain accurate open order records and update the planner.
- Generate and maintain dispatch documentation.
- Monitor lead times and agree them with the Production Manager.
- Communicate with customers about changes to despatch schedules and delivery times.
Benefits:
You will receive an excellent salary, 29 days' holiday, a great office environment, and the opportunity to join a reputable company.
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