Account Management Specialist

2 days ago


Dungannon, United Kingdom INFORM3 Full time
Account Management Specialist

We are seeking a highly skilled Account Management Specialist to join our team in County Tyrone. As an Account Management Specialist, you will be responsible for managing client relationships, delivering new client training and product demos, supporting integration on client properties, and working collaboratively with teams across the company to deliver client feedback.

Key Responsibilities:
1. Generate works orders to facilitate scheduling of purchased items.
2. Maintain accurate customer dispatch documentation and process customers' orders onto Sage and the Conveyor Planner.
3. Create and forward the weekly delivery schedule to customers in preparation for the coming week.
4. Liaise with Production Supervisors to ensure they have full production schedule information and communicate any priorities at daily Production Meetings.

Requirements:
1. 2+ years of Customer Service experience.
2. Post-secondary education to degree level in a customer care related discipline.
3. Experience in planning and distributing goods.
4. Competent in using Sage 200 and Microsoft Office, particularly Excel.

Estimated Salary: £28,000 - £32,000 per annum.

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