Sales and Customer Experience Manager

3 days ago


Cirencester, Gloucestershire, United Kingdom City Plumbing Supplies Full time

City Plumbing Supplies is a dynamic company that values innovation and excellence, seeking a Sales and Customer Experience Manager to lead their sales team. The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience.

About the Team:

Our sales team is passionate about delivering exceptional customer experiences and driving business growth. We're looking for a skilled Sales and Customer Experience Manager to join our team and help us achieve our goals.

Main Responsibilities:

  • To develop and implement effective sales strategies, driving business growth and improving customer satisfaction.
  • Leading a team of sales professionals, coaching and mentoring them to achieve exceptional results.
  • Building strong relationships with customers, understanding their needs and exceeding their expectations.
  • Collaborating with other departments to ensure seamless customer experiences and drive business success.
  • Monitoring and analyzing sales data, identifying areas for improvement and implementing changes.

Requirements:

  • Proven sales leadership experience, with a track record of achieving exceptional results.
  • Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Ability to analyze data and make informed decisions, driving business growth and improvement.
  • Results-driven and resilient, with a passion for delivering exceptional customer experiences.


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