Senior Quality Lead

3 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Community NHS Trust Full time
Job Summary

New opportunity and challenge working across the Adult Business Unit for a senior clinician as Head of Quality and Improvement leading the Adult Clinical Quality Leads. This role is a development opportunity to assist an experienced clinical leader in 'stepping up' to a broader operational quality role and experiencing the different challenges this brings to the role.

We are seeking an experienced, highly motivated individual with excellent proven clinical skills. The successful candidate must have a relevant clinical qualification and a track record in operational delivery, quality assurance, and quality improvement of clinical services. The successful applicant will work closely with all the Adult Operational Services, the Assistant Director of Clinical Quality and Improvement for Adults and CYP, Assistant Director of Nursing/AHPs, and the Risk Team to support the Trust moving from 'Good' to 'Outstanding'.

This role will require you to be highly motivated, hardworking, and passionate about adult community services. You will have a proven track record of working in a senior clinical role and have a broad experience of management and leadership.

Main Duties
  • Provide clinical leadership, management, and development of the adult clinical quality leads and to work flexibility at both at service level and strategic level depending on identified priorities and the support required across the BUs.
  • Oversight of the adult quality assurance programme. The review of services' quality wheels and continuous quality improvement plans (CQIP) interpreting results, identifying gaps and risks; using these to focus effort for quality and service improvement.
  • Monitoring of all clinical risks, ensuring that are reflected in the BUs risk registers, and to support operational managers and clinical leads with clinical risk assessment, ensuring escalation in line with agreed processes.
  • Make significant contributions to corporate policies, procedures, strategic, and business planning processes from an adult's operational quality perspective. Including ensuring processes are in place to monitor local practice and ensure compliance with CQC standards, NICE guidance, and professional regulatory bodies.
  • Lead the ACP development to meet the growth of urgent and emergency care services within the adult community setting, providing consistency and equity in the role development and expectations of the individuals who are appointed to these roles.
About Us

The Adults Clinical Quality Team at HCT are a cohesive group of individuals who represent a breadth of different professions. They work independently with their allocated services and collaboratively across the teams and professions supporting each CQL team play a key role across Adult Services working with all corporate teams to ensure services are delivered in accordance with targets and performance indicators.

All areas of Clinical Governance are monitored and reviewed with teams through HCT's assurance framework to ensure that teams and services are delivering high-quality services. The CQLs lead the review of this work providing challenge where appropriate and facilitate shared learning of best practice.

Improvement actions identified through the assurance processes are held locally by services on their Continuous Quality Improvement Plans, which are reviewed regularly at Operational Performance Review meetings and business unit meetings to monitor progress with actions. CQIPs are also used to record improvement actions following incidents, complaints, or quality assurance visits. The team supports services with their improvement actions, through either a 'just do it' simple improvement approach or using more formal quality improvement tools through HCT's Making Things Better programme.



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