Hospitality Bar Staff

2 days ago

Burnley, Lancashire, United Kingdom Constellation Careers Full time
Job Title: Hospitality Bar Staff

We are seeking experienced Hospitality Bar Staff to join our team at Burnley FC for the upcoming 2024/2025 season.

Job Summary:

As a Hospitality Bar Staff member, you will be responsible for delivering exceptional service to our guests in a fast-paced and dynamic environment. You will work as part of a great team, communicating efficiently with drinks waiters and managing queues and demand in an efficient manner.

Key Responsibilities:
  • Taking customer orders and understanding customer expectations
  • Serving a variety of alcoholic and non-alcoholic beverages
  • Working as part of a great team and communicating efficiently with drinks waiters
  • Managing queues and demand in an efficient manner
  • Ensuring bar stock levels are managed according to customer demand
  • Ensuring correct set up and clear down of work units
  • Using electronic tills to collect payment
  • Proactively assisting guests and upselling products
  • Escalating any customer complaints to the manager
  • Providing excellent customer service and punctuality
Requirements:
  • Experience of working within this environment is preferable
  • Ability to travel independently to venue
  • Good organisational and time management skills
  • Ability to work independently in a fast-paced environment
  • Confidence when resolving customer queries
  • Excellent teamwork & problem-solving skills
  • Driven and dependable approach to work
  • Upbeat and welcoming personality
Why Work with Us?
  • Great opportunity to be part of the event-day buzz, working flexibly in fast-paced events across Burnley and further afield
  • Competitive pay £12.00 per hour
  • Be part of a great, supportive team

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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