Project Management and Implementation Lead

3 weeks ago


London, Greater London, United Kingdom Recooty Full time
Job Overview

We are seeking a highly skilled Project Management and Implementation Lead to join our team at Virtual1. As a key member of our Delivery department, you will be responsible for managing the day-to-day operational running of two key teams: Project Management and Engineering Implementation.

Main Responsibilities
  • Manage a team of 8 Implementation Engineers and 3 Project Managers, including performance management, sickness, holiday, and monthly 1:1's.
  • Act as a point of contact for escalations and liaise with the team to accommodate urgent work without impacting business as usual.
  • Provide weekly reports to the Head of Delivery, summarizing team activity against the 5 pillars and general performance.
  • Support the Head of Delivery in ad hoc requests for information, data analysis, and team action.
  • Support the Head of Delivery in managing Virtual1 suppliers and attending service review calls/meetings.
Performance Indicators
  • Team performance against Service Level Agreements.
  • Knowledge of Prince II and Agile methodologies.

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