Customer Service Advisor
1 day ago
We are seeking an experienced Customer Service Advisor to join our team. This role involves communicating with customers in both English and German, providing excellent customer service and support.
Key Responsibilities:
- Responding to customer inquiries via phone, email, and live web chat in both languages
- Dealing with customer queries on our system, translating replies as needed
- Delivering customer service excellence in all aspects of supporting clients' customers
Requirements:
- Natural ability to communicate and empathize
- Confident and professional manner
- Real willingness to help customers overcome challenges
Benefits:
- Pension Scheme with Standard Life
- Eye test vouchers and discounts
- Discounted corporate gym membership with Anytime Fitness
Estimated Salary: £25,000 per annum, 40 paid hours per week, shift pattern Monday-Saturday, 8am-8pm, hybrid for London office.
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Cubitt Town, United Kingdom South West Recruitment Full timeOur established client based in Canary Wharf, London is looking to recruit a full time Multi Lingual Customer Careline Advisor to speak both Finnish and English. As a Customer Careline Advisor you will be responsible for delivering excellent customer care and support to Nordic consumers across all contact channels. You will be the first point of contact for...
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