Customer Service Advisor

1 day ago


Cubitt Town, United Kingdom South West Recruitment Full time
Job Title: Customer Service Advisor

We are seeking an experienced Customer Service Advisor to join our team. This role involves communicating with customers in both English and German, providing excellent customer service and support.

Key Responsibilities:

  • Responding to customer inquiries via phone, email, and live web chat in both languages
  • Dealing with customer queries on our system, translating replies as needed
  • Delivering customer service excellence in all aspects of supporting clients' customers

Requirements:

  • Natural ability to communicate and empathize
  • Confident and professional manner
  • Real willingness to help customers overcome challenges

Benefits:

  • Pension Scheme with Standard Life
  • Eye test vouchers and discounts
  • Discounted corporate gym membership with Anytime Fitness

Estimated Salary: £25,000 per annum, 40 paid hours per week, shift pattern Monday-Saturday, 8am-8pm, hybrid for London office.



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