Customer Experience Team Lead

4 days ago


Rugby, Warwickshire, United Kingdom Sofology Full time
Your Career Journey

As a Store Manager at Sofology, you will embark on an exciting career journey that offers endless opportunities for growth and development. You will have the chance to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.

You will be responsible for coaching and motivating our Sofologist team to achieve sales targets and deliver outstanding customer service. You will also maintain a deep understanding of our products and services, including their features, benefits, and selling points.

Salary: £50,000 - £60,000 per annum, depending on experience.

We offer a comprehensive training program to support your career progression, including ongoing coaching and mentoring from experienced colleagues.



  • Rugby, Warwickshire, United Kingdom Chartwells Full time

    Food Preparation and Display SpecialistChartwells is seeking a skilled Food Preparation and Display Specialist to join our team. This is a fantastic opportunity to showcase your creativity and attention to detail while working in a fast-paced and dynamic environment.About the Job:The successful candidate will be responsible for preparing high-quality food,...


  • Rugby, Warwickshire, United Kingdom Sofology Full time

    About SofologySofology is more than just a sofa retailer. We help our customers choose the perfect sofa for their home, and as a Customer Experience Coach, you will play a crucial role in delivering an unrivalled customer experience.The right candidate will have excellent coaching skills to motivate our Sofologists in store to provide exceptional customer...


  • Rugby, Warwickshire, United Kingdom Global Retail Brands Australia Pty Ltd Full time

    Job Overview:In this role as Customer Experience Manager at Global Retail Brands Australia Pty Ltd, you will have the opportunity to drive a customer-centric culture and develop a team to achieve financial sales, profit, and productivity goals. The estimated salary for this position is $60,000 - $80,000 per annum.Main Responsibilities:Foster a positive store...


  • Rugby, Warwickshire, United Kingdom Sofology Careers Full time

    We are seeking an experienced Retail Store Manager to lead our store teams in delivering exceptional customer experiences. As a key member of our Sofology team, you will be responsible for coaching and motivating store experts.About the Role:Conduct daily morning meetings to set goals and ensure alignment among store teams.Your Key Responsibilities:Maintain...


  • Rugby, Warwickshire, United Kingdom Compass UK & Ireland Full time

    We are currently seeking a Culinary Experience Lead to join our team at Compass UK & Ireland. As a key member of our kitchen team, you will be responsible for preparing and serving high-quality food that delights our clients and customers.Oversee and implement menu changes to meet customer needs and preferences.Identify opportunities to improve our food...


  • Rugby, Warwickshire, United Kingdom Manpower UK Ltd Full time

    Are you looking for a challenging role in customer support? Manpower UK Ltd is currently seeking a skilled Customer Support Coordinator to join their team at the Rugby location. As a key member of the service delivery team, you will be responsible for providing excellent customer service and support.The ideal candidate will have experience in customer...


  • Rugby, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Rugby, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Rugby, Warwickshire, United Kingdom Häfele UK Ltd Full time

    About Häfele UK Ltd">Häfele UK Ltd provides high-quality furniture fittings, ironmongery, and hardware to the trade, with a reputation for excellence in customer service and industry expertise.">Job Details">This is a Customer Solutions Team position, requiring a proactive and customer-focused approach. As a member of this team, you will support day-to-day...


  • Rugby, Warwickshire, United Kingdom Nike (New) Full time

    About the RoleNike (New) is looking for a skilled Customer Experience Specialist to work part-time in our retail store. In this role, you will be responsible for delivering a premium brand experience to our customers, assisting with training new employees, and supporting various store departments.


  • Rugby, Warwickshire, United Kingdom Sofology Full time

    About SofologySofology is a dynamic and innovative retailer of sofas and furniture, dedicated to delivering an unparalleled customer experience. We are seeking a seasoned professional to join our team as a Store Manager, leading the charge in driving sales growth and excellence in customer service.This role demands a high level of strategic thinking, coupled...

  • Customer Service Lead

    2 weeks ago


    Rugby, Warwickshire, United Kingdom Aldi UK Full time

    We are looking for a Customer Service Lead to join our Aldi UK team. The successful candidate will be responsible for supporting the Store Manager in delivering exceptional customer service while maximising sales and minimising costs.Job Description:Support the Store Manager in managing day-to-day store operations.Develop and lead a diverse and talented team...


  • Rugby, Warwickshire, United Kingdom Rugby Borough Council Full time

    Rugby Borough Council: A Great Place to Work as a Customer Service ApprenticeWe are proud to be part of the Countrys fastest-growing boroughs and are committed to delivering exceptional customer service and experiences.As a Customer Service Apprentice, you will have the opportunity to gain valuable experience in customer-facing roles and develop your skills...


  • Rugby, Warwickshire, United Kingdom Compass UK & Ireland Full time

    About the RoleWe are recruiting an experienced Assistant Catering Manager to join our Chartwells team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, driving business growth, and leading a high-performing team.ResponsibilitiesLiaise with the team and manager to ensure seamless service delivery...

  • Chef Team Lead

    4 days ago


    Rugby, Warwickshire, United Kingdom Compass UK & Ireland Full time

    Job Title: Chef Team LeadAbout the Role:We are seeking an experienced and skilled Chef to lead our culinary team at Compass UK & Ireland. As a key member of our management team, you will be responsible for overseeing the preparation and service of exceptional food experiences for our clients and customers.Your Key Responsibilities:* Prepare and serve...


  • Rugby, Warwickshire, United Kingdom Compass UK & Ireland Full time

    Job Overview:Hospitality Team LeadAbout the Role:As a Hospitality Team Lead, you will be responsible for overseeing our catering and service operations, providing exceptional food experiences and world-class customer service.Main Responsibilities:Liaising with the team and manager to achieve outstanding resultsMotivating team members to stay focused on their...

  • Catering Team Lead

    2 weeks ago


    Rugby, Warwickshire, United Kingdom Chartwells Full time

    About ChartwellsWe are a leading provider of catering services, dedicated to delivering exceptional food experiences and outstanding customer service. Our team is passionate about creating memorable moments for our clients and their guests.


  • Rugby, Warwickshire, United Kingdom Compass UK & Ireland Full time

    An experienced Chef is needed to prepare high-quality food that meets our exacting standards, while working collaboratively with colleagues to ensure seamless kitchen operations.Requirements:Preparing high-quality food that meets our exacting standardsDeveloping innovative menu ideas that cater to diverse tastes and dietary requirementsCollaborating with...

  • Customer Service Lead

    2 weeks ago


    Rugby, Warwickshire, United Kingdom Aldi UK Full time

    About the Role:We are seeking an experienced Assistant Store Manager to lead our retail team.Responsibilities:Manage day-to-day store operations, including logistics and customer service.Develop and motivate a high-performing team to drive business results.Focus on operational efficiency and cost control.Requirements:Proven track record of success in leading...

  • Culinary Team Lead

    1 day ago


    Rugby, Warwickshire, United Kingdom Chartwells Full time

    Career OpportunityWe are looking for a talented Sous Chef to join our dynamic team at Chartwells. As a key player in our kitchen, you will work closely with our Head Chef to deliver exceptional dining experiences for our customers.Key ResponsibilitiesSupport the Head Chef in leading the culinary team;Develop and implement menus that meet customer needs and...


  • Rugby, Warwickshire, United Kingdom Rugby Borough Council Full time

    What We OfferRugby Borough Council is committed to ensuring that our customers receive the best possible service. As a Customer Service Practitioner Apprentice, you will play a key role in achieving this goal by providing accurate information, resolving issues, and building positive relationships with customers.In return for your hard work and dedication, we...