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Customer Service Representative

2 months ago

St Annes, Lancashire, United Kingdom greenbean Full time

We are seeking a Customer Service Advisor to join our team at Greenbean, a leading company in the financial services industry. As a Customer Service Advisor, you will play a crucial role in providing exceptional customer care to our clients, helping them access their savings accounts and amend personal information.

**Key Responsibilities:**

  • Provide outstanding customer service to clients via phone and other communication channels
  • Assist clients with accessing their savings accounts and amending personal information
  • Work on internal systems to resolve client queries and issues
  • Collaborate with colleagues to achieve team goals and objectives

**Requirements:**

  • Previous experience in a customer-facing role, preferably in a call centre environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shift patterns, including evenings and weekends

**What We Offer:**

  • A competitive hourly rate, increasing to £12.30 after 12 weeks
  • Opportunities for career development and growth within the company
  • A supportive and collaborative team environment