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Microsoft Technical Expert

2 months ago


Eastern England, United Kingdom Experis Full time
Job Description

Experis is seeking a highly skilled Microsoft Defender Technical Support Specialist to join our team. As a key member of our team, you will be responsible for providing technical support to our clients throughout the customer onboarding process.

Key Responsibilities:
  • Provide technical support to clients during the onboarding process, ensuring a smooth and efficient transition to Microsoft Defender.
  • Assess client environments, networks, and software to identify the most efficient onboarding process for Microsoft Defender.
  • Work closely with clients to understand their specific needs and provide tailored solutions.
  • Collaborate with other team members to ensure seamless onboarding and training.
  • Stay up-to-date with the latest Microsoft Defender features and technologies to provide expert support.
Requirements:
  • 3+ years of experience in customer support or a related field.
  • Excellent communication and problem-solving skills.
  • Strong understanding of Microsoft Defender and its onboarding process.
  • Experience with security solutions, preferably in large organizations.