Customer Services Representative
1 week ago
We are seeking a highly skilled and motivated Customer Services Representative to join our team at Healthxchange.
About the Role: As a Customer Services Representative, you will be the first point of contact for new customers, ensuring a great first impression of Healthxchange. Your primary responsibilities will include attracting new customers, ensuring a smooth account opening process, and supporting existing customers with account changes and amendments.
Key Responsibilities:
- Deliver an exceptional customer experience, ensuring customer satisfaction and retention.
- Ensure all compliance requirements are met and work closely with the Quality team to support compliance and regulatory requirements.
- Support new customers with the account opening process from application through to first order.
- Provide guidance on using our ePharmacy website for order placing and account management.
- Complete a First Impressions check after the customer has placed their first order.
- Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
- Build great relationships with our key customers through a personalized customer experience.
- Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Requirements:
- Possess a passion for delivering an exceptional customer experience.
- Have high attention to detail.
- Understand the commercial requirements of our customers and business.
- Be a strong communicator with excellent email writing skills.
- Be able to work under pressure in a fast-paced environment.
- Be self-motivated with the ability to work under minimal supervision.
- Have excellent time management capabilities.
- Be a proven communicator with excellent telephonic manner.
Benefits:
- Company pension.
- Annual performance bonus.
- 23 days holiday plus bank holidays (increasing with service).
- Staff discount.
- Staff social events.
- Access to Health Assured EAP.
About Us:
Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, or any other legally protected status.
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Mobilize Financial Services - UK Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services in the UK. In this role, you will be the primary point of contact for customers and suppliers, providing exceptional service and support to ensure seamless interactions.Key responsibilities include:Responding to customer and supplier inquiries in a...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Mobilize Financial Services - UK Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Mobilize Financial Services in the UK. In this role, you will be the primary point of contact for customers and suppliers, providing exceptional service and support.Key Responsibilities:Respond to customer and supplier inquiries in a timely and professional...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Moto Full timeCustomer Service Representative - Burger KingAs a Customer Service Representative at Burger King, you will be part of a dynamic team delivering exceptional customer service and transforming the UK's rest stop experience. We're not seeking colleagues with years of customer service experience in hospitality or retail, we're just looking for enthusiastic people...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Moto Full timeJoin Moto's TeamMoto is seeking enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the success of our Burger King restaurants.As a Customer Service Representative, you will be the face of our brand, interacting with...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Landmark Information Full timeCustomer Service RepresentativeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Landmark Information. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their queries, and resolving any issues in a timely and professional...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Landmark Information Full timeCustomer Service Representative RoleAbout the JobLandmark Information is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their queries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Moto Full timeCustomer Service RepresentativeAs a Customer Service Representative at Moto, you will be the face of our brand, delivering exceptional customer service and ensuring a seamless experience for our guests. You will be responsible for serving customers in a timely manner, preparing food and refreshments, and providing assistance with any queries or concerns.We...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Thames Water Utilities Limited Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Thames Water Utilities Limited. As a key member of our Property Searches Team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Thames Water Utilities Limited Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Thames Water Utilities Limited. As a key member of our Property Searches Team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Personnel Selection Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and customer support team, you will be responsible for providing exceptional service to our customers, both in-store and over the phone.Key Responsibilities:Deliver outstanding...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Boots Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Liz Earle. As a Customer Service Representative, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesProvide personalized consultations and skin services to customersMeet sales...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Welcome Break Full timeCustomer Service Role at Welcome BreakWelcome Break is a leading provider of motorway services, and we are currently seeking a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring that they have a positive experience at our...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Xact Placements Limited Full timeCustomer Service RepresentativeAt Xact Placements Limited, we're seeking a skilled Customer Service Representative to join our team. As a key member of our small but dynamic team, you'll provide essential support to clients across the UK, handling inquiries via phone and email. Your role will involve coordinating facilities services, managing supplier...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom JoJo Maman Bébé Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at JoJo Maman Bébé. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer care and service to our customers.Key ResponsibilitiesAssist customers in-store and via phone, providing a high level of...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Reed Full timeReed Public Sector is seeking a Customer Service Representative to join their team in Berkshire. The ideal candidate will have excellent communication skills and be able to provide high-quality customer service to residents, businesses, and partners.Key ResponsibilitiesProvide accurate and up-to-date advice to customers.Use various computer systems to input...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals, we are looking for a talented Customer Service Representative to join our team. As a key point of contact for our customers, you will provide exceptional service and support, while working collaboratively with our team to achieve our goals.Key Responsibilities:Provide service and support to customers.Collaborate with team members to...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Reading.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Reed Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and support.Key Responsibilities:Provide first point of contact resolution in line with targets and service levels.Develop a flexible approach to meet business...
-
Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Oxygen Full timeWe are seeking a Customer Service Representative to join our dynamic contact centre team at Red Kangaroo Reading. As a key part of our exciting indoor activity park, you will be the first point of contact for guests, delivering top-tier service with a smile. Your focus will be to offer our customers a platinum level service, never compromising on quality and...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Oxygen Full timeWe are seeking a talented Customer Service Representative to join our dynamic contact centre team at Red Kangaroo Reading. As a key part of our exciting indoor activity park, you'll be the first point of contact for guests, delivering top-tier service with a smile. Your focus will be to offer our customers a platinum level service, never compromising on...