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Deputy Shop Manager Warminster Position
1 month ago
About the Role
We are seeking a highly motivated and experienced Deputy Shop Manager to join our team at Dorothy House in Warminster. As a key member of our retail team, you will be responsible for supporting the Store Manager in the day-to-day running of the shop, ensuring excellent customer service, and driving sales growth.
Key Responsibilities
- Support the Store Manager in the management of the shop floor, including stock control, visual merchandising, and customer service.
- Lead and motivate a team of volunteers and staff to achieve sales targets and provide excellent customer service.
- Develop and implement effective sales strategies to drive sales growth and increase customer engagement.
- Monitor and control stock levels, ensuring accurate stock counts and minimizing stock losses.
- Ensure the shop is maintained to a high standard, including cleanliness, organization, and visual merchandising.
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Work closely with the Store Manager to achieve sales targets, manage budgets, and develop business plans.
About You
We are looking for a highly motivated and experienced retail professional with excellent leadership and communication skills. You will have a proven track record of delivering sales growth, managing teams, and providing excellent customer service.
Essential Requirements
- Good standard of Maths and English.
- Strong team worker with the ability to motivate a team.
- Excellent prioritisation and organisational skills.
- Customer focused with an energetic and enthusiastic attitude.
Desirable Requirements
- Experience working in Retail or Charity Shop.
- Experience within a management role.
- Full UK driving licence with access to a vehicle.
Benefits
Dorothy House offers a range of benefits to our staff, including a bonus scheme, generous holiday allowance, and excellent industry leading training and development programmes.
