Deputy Shop Manager Warminster Role

4 weeks ago


Warminster, Wiltshire, United Kingdom Dorothy House Full time

About the Role

We are seeking a highly motivated and organized Deputy Shop Manager to join our team at Dorothy House in Warminster. As a key member of our retail team, you will be responsible for supporting the store manager in achieving sales targets, maintaining high standards of customer service, and ensuring the efficient operation of the shop.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Support the store manager in achieving sales targets, through effective stock management, visual merchandising, and promotional activities.
  • Manage the shop floor, ensuring a clean and organized environment, and maintaining high standards of health and safety.
  • Recruit, train, and motivate volunteers, ensuring they are competent to prepare goods for display, provide excellent customer service, and maintain high standards of cleanliness and tidiness.
  • Identify and recommend areas for improvement, contributing to the continuous development of the shop.
  • Deliver accurate and proper financial procedures, banking, and administration, as required by Dorothy House.
  • Participate in education, training, development, and appraisal, and attend meetings as required.

About You

To be successful in this role, you will need:

  • A good standard of maths and English.
  • Strong team working skills, with the ability to motivate a team.
  • Excellent prioritization and organizational skills.
  • A customer-focused attitude, with energy and enthusiasm.

Desirable Requirements

  • Experience working in retail or charity shops.
  • Experience in a management role.
  • A full UK driving license, with access to a vehicle.

Our Benefits

Dorothy House offers a range of benefits to our staff, including:

  • A bonus scheme, providing a yearly bonus for our retail staff.
  • A generous holiday allowance, increasing with length of service.
  • A fantastic refer-a-friend scheme.
  • Excellent industry-leading training and development programs, with many career development opportunities.
  • A pension, with life assurance.
  • Travel and parking, with 45p per mile for work travel, and unlimited free parking in Winsley.
  • A cycle-to-work scheme.
  • Employee counseling and mindful employer charter, providing support for mental health.
  • Simply health, providing insurance against certain healthcare costs.


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