Technical Support Specialist

8 hours ago


Shrewsbury, Shropshire, United Kingdom SLR Full time

Job Overview:

We are seeking a highly skilled Technical Support Specialist to join our team at SLR. In this role, you will be responsible for providing exceptional technical support to our global users, ensuring the stability and efficiency of our critical systems.

Key Responsibilities:

  • Provide expert-level technical support to users via various communication channels
  • Analyze and resolve complex technical issues in a timely manner
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Stay up-to-date with the latest technology trends and tools

Requirements:

  • Extensive experience in technical support, preferably in a finance or risk management domain
  • Strong proficiency in configuration management, identity and access management, active directory, and collaboration platforms
  • Demonstrated track record of successfully driving and reporting on adopting workplace technology solutions

Estimated Salary: $80,000 - $120,000 per year



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