Quality Assurance Manager
4 hours ago
We are seeking a highly skilled Quality Manager to join our team at Landmarc Support Services Limited. As a Quality Manager, you will be responsible for developing, implementing, and reporting on all aspects of assurance, including contractual and ISO standard requirements.
Main Responsibilities- Represent the business as the Contract Quality Manager to the customer and attend quality forums and joint activities.
- Ensure the business maintains the contract, shareholder, and trade/industry required Quality Standards and accreditations; ISO 9001 Quality Management System.
- Own, maintain, and develop the documentation to support the development and continuous improvement of the Quality Management System, including the Quality Management Plan.
- Act as business focal point with ISO accreditation body, liaising with auditors and Landmarc teams to coordinate assurance activities.
- Produce, manage, and ensure delivery of the required audit and inspection programmes.
- Produce, maintain, and ensure closure of actions arising/improvements (non-compliance log and actions).
- Ensure all Business Processes remain current, in accordance with the contract and are used effectively. Own the process library and support process development and review.
- Support the training and development of all staff to ensure awareness and understanding of Quality and supporting operating systems and the relevance to business objectives.
- Experience of managing performance checked multi-service facilities and services contracts.
- Knowledge of Health & Safety, Environmental Management, and Information Security Management systems.
- Educated to HNC/HND/Degree level or equivalent experience.
- Hold a Lead Assessors Certificate recognised by the Chartered Quality Institute.
- Chartered or Incorporated Member of a relevant professional Institute.
- Knowledge of the MoD Defence contract workings.
Landmarc Support Services Limited provides support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). We maintain and deliver safe and sustainable infrastructure, manage and operate training areas and ranges, and deliver multi-million pound projects to improve vital training assets.
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