Spa Operations Manager

3 weeks ago


Wakefield, Wakefield, United Kingdom Bannatyne Full time

Spa Manager Job Description

We are seeking a highly skilled Spa Manager to oversee the daily operations of our luxurious spa. As a key member of our team, you will be responsible for ensuring a seamless and relaxing experience for all guests.

Key Responsibilities:

  • Lead and motivate a team of skilled therapists and support staff
  • Develop and implement strategies to increase spa revenue and client satisfaction
  • Perform a variety of spa treatments, including massages, facials, manicures, and pedicures
  • Maintain the highest standards of cleanliness, safety, and customer service
  • Manage inventory, budgets, and scheduling to ensure efficient spa operations

Requirements:

  • NVQ Level 2 & 3 Beauty Therapy qualification or equivalent
  • KPI driven and results focused
  • Dynamic interpersonal skills and a customer focused attitude
  • Excellent written and verbal communication skills
  • Proven experience of delivering excellent customer service

Why Bannatyne?

Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees.



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