Tenancy Management Specialist

2 weeks ago


London, Greater London, United Kingdom G2 Recruitment Group Limited Full time

Job Summary:

We are seeking a highly skilled Tenancy Management Officer to join our team at G2 Recruitment Group Limited. As a key member of our property management team, you will be responsible for effectively managing a designated patch of properties owned by the Council.

Main Responsibilities:

  • Investigate non-occupation and illegal occupancy of properties
  • Ensure tenants understand their rights and responsibilities as set out in the tenancy agreement
  • Participate in community events and activities to support tenant engagement and deliver excellent customer service
  • Monitor the conditions of the external environment of the Council's neighbourhoods and implement the Asset Based Community Development approach
  • Manage rent accounts to prevent accrual of rent arrears in general needs housing, independent living, and garages
  • Communicate with and support tenants regarding ongoing rent and debt recovery

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of tenancy management procedures and legislation
  • Ability to analyze and resolve complex issues

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment


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