Tenancy Management Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled Tenancy Management Officer to join our team at G2 Recruitment Group Limited. As a key member of our property management team, you will be responsible for effectively managing a designated patch of properties owned by the Council.
Main Responsibilities:
- Investigate non-occupation and illegal occupancy of properties
- Ensure tenants understand their rights and responsibilities as set out in the tenancy agreement
- Participate in community events and activities to support tenant engagement and deliver excellent customer service
- Monitor the conditions of the external environment of the Council's neighbourhoods and implement the Asset Based Community Development approach
- Manage rent accounts to prevent accrual of rent arrears in general needs housing, independent living, and garages
- Communicate with and support tenants regarding ongoing rent and debt recovery
Requirements:
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of tenancy management procedures and legislation
- Ability to analyze and resolve complex issues
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
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