Client Service Manager
1 month ago
Estimated Annual Salary: £40,000 - £50,000
\At VINCI Facilities, we are committed to delivering exceptional customer service and ensuring the smooth operation of our facilities. As a Client Service Manager, you will play a key role in achieving these goals.
\Your main responsibilities will include:
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- Providing helpdesk support to ensure smooth operations and liaising with internal teams and contractors to meet client needs.\
- Maintaining and updating records for ongoing and completed work, tracking progress and logging updates accurately.\
- Main point of contact for client inquiries, ensuring prompt responses and service excellence.\
We require an experienced professional with prior experience in a helpdesk, planning, or scheduling role, preferably in a facilities management environment. You should have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced team environment.
\We offer a comprehensive package, including a competitive salary, 26 days holiday, generous pension contribution, life assurance, and more. We are committed to helping our employees balance their work and home life by offering flexible working arrangements.
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