Insight Analyst

3 days ago


Southampton, Southampton, United Kingdom Quilter Full time
About the Opportunity

We are seeking a highly skilled Business Intelligence Specialist to join our Customer Experience & Insights team. As a Business Intelligence Specialist, you will be responsible for managing the client experience framework within QFP using the Elevate platform through third-party supplier Vouched For.

Your primary focus will be on ensuring that surveys are sent to QFP clients following completion of certain journey touchpoints such as the annual review. You will also be responsible for completing detailed analysis on responses to identify trending insights, which can be used to maximise the client experience and discover additional sales opportunities.

This role requires strong analytical skills, attention to detail, and excellent communication skills. You will be working closely with stakeholders across the organisation to understand their needs and develop solutions that meet those needs.

We are looking for a highly motivated individual who is passionate about delivering high-quality results and driving business growth. If you have a proven track record of success in business intelligence and data analysis, we want to hear from you

Salary: £40,000 - £60,000 per annum (dependent on experience)



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