Administrative Mortgage Specialist

6 days ago


Beacon End, United Kingdom The New Homes Group Full time
Mortgage Services Case Owner

The New Homes Group is a leading new homes specialist, facilitating sales of new homes with housebuilders, lenders, and estate agents. We offer mortgage services and part exchange solutions. As a Mortgage Services Case Owner, you will proactively manage customers' mortgage applications, maintaining regular contact with clients and housebuilders while delivering exceptional customer service.

This role requires a proven track record in customer services, with experience in telephone-based call centers. Ideal candidates possess excellent interpersonal skills, strong listening abilities, and the ability to work effectively in a team environment. They should also be motivated to meet and exceed personal targets and customer service standards. Additionally, highly competent Microsoft Office users are required, particularly those skilled in Excel, Word, and Outlook.

As a member of our expanding business, you will have unparalleled opportunities for progression, promotion, and personal development. Benefits include permanent full-time employment, defined promotional tiers with salary and commission rate uplifts, 28 days paid holiday, contributory workplace pension, and access to discounts platforms. Join us in providing exceptional mortgage services to our clients and helping them achieve their goals.

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